You Can! Inspiring Women In Business
The Secret To Helping More Clients Without Adding More Hours
Fri, 28 Feb 2025
Want to serve more clients without adding more hours to your schedule?In this episode, I reveal how I save 3-4 hours per client while increasing value using automated training and scalable systems.Discover how pre-recorded courses, automation, and the right tools can streamline your coaching or consulting business—helping you reach more people and boost your income without burnout.Plus, I’ll share the exact platform I use and how you can get a free two-week trial to set it up for yourself!📩 Email me at [email protected] to get started.Support this podcast at — https://redcircle.com/you-can-inspiring-women-in-business/exclusive-contentAdvertising Inquiries: https://redcircle.com/brands
Chapter 1: How can you serve more clients without extending your work hours?
Hello, and welcome to the You Can Podcast. I'm your host, Sarah Jolly Jarvis, and today we're gonna be talking around how you can provide high value client support without overloading your schedule, how you can serve more clients without adding more hours to your day, to your work day, to fit those clients in.
So, you know, you've got that traditional mindset of we often believe that direct, the face-to-face time is the most valuable. You know, getting access to that person And that's where that value is for those clients. And to a point, I 100% agree with you.
I was talking to a client recently and she said she'd signed up for somebody else's program and she'd gone from having that opportunity to speak to that individual to having no access to her. And she felt rather cheated by that. And I totally understand that. We're not talking around taking any contact with you away.
But what if I was to tell you that you can actually provide more value and help more people and work smarter always freeing up your time, always actually providing those individuals with the support they actually need and the value that they expect. Tailored advice is super important. It enables you to take that theory or the
the process that you're learning or the information that you're taking on board or looking at someone's perspective. And it enables you to take that information and relate it to your individual scenario and feel confident implementing it. And that's where a lot of the time this Taylor sort of advice comes in is actually providing you with the confidence that this will work with me.
This applies to me and this is how to apply it to my situation. But for example, every client that struggles with lead generation that comes to me, they need to refine their marketing strategy, their target audience and their growth tactics. Okay. That's the foundational work. It's the same for everyone. It doesn't matter if they're coming to me as a coach or consultant or expert.
It doesn't matter to me if they're coming to me as a producer of something. If they're not getting enough leads, then those elements need to be looked at. Okay. It just needs to be applied uniquely to that individual. But the principles are still the same. So as an efficiency, if I was to teach every single one of those from scratch every time, it would take three to four hours per client.
but there is a smarter way. Okay. So before a session with me, clients complete structured training modules on the marketing, the target audience and the audience growth. Okay. The benefit to the client of that is that they learn at their own pace that you can't, you can't rewind me. You know, I do do recordings of the calls, but they're not going through slides. They're not going through visuals.
They are very basic because I'm talking to that individual. So they're able to learn at their own pace in their own time. We are busy individuals. Some of us work well by sitting down and working through something all in one go. Others of us feel overwhelmed with that. And so it's better to break it up. And so they might do sort of 15, 20 minutes at a time.
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Chapter 2: Is face-to-face time the only way to provide value to clients?
to enable the information to come across more clearly, et cetera, et cetera. But it is all been derived from creating as I go. So I have never had to sit there and be like, right, I need to create a resource which does this, this, this, and this. And that's what is normally the process for my clients.
So I'll say to them, you know what, let's start looking at taking some of this information and putting it into
um a a course a resource that stands alone from you where you don't have to keep um you know using your time and and trading that time for money and so i will get them to start recording stuff for clients they've currently got and then um or i'll get them to do it if they've got a group that's really good i tend to not record and save the recordings
where it is just one client, it tends to be for clients who, when it's a group, if you don't have a group, then sometimes it does make sense to, rather than have that one individual on there and it'd be a bit awkward because you then end up talking more specifically about the business, is to do that training as a bit of a standalone. But all you do is you think, right, okay, you know what?
Um, John, my client, he needs information on this, this, and this. So I'm going to create those videos and you have that person in mind.
And actually it is really powerful to have a group of people to, or to have an individual in mind when you are creating these resources, not so you can make reference to their individual businesses because you don't want to do that, but just so you can be clear in your own head over what you need to cover and what you want to say. Um,
I often, when I'm doing these podcasts, think about who I am talking to and the type of person who would need that information and what information that they would need. And then, so you record those resources. You can record them on something as simple as Zoom. Obviously there's other platforms available, whichever works for you.
From there, you're then downloading that and then you're uploading it into somewhere which can hold those videos. Now, you can start off with, and I'm gonna go into this next week with where automation fits in your business. And so do tune in next week for that one. But I do like people to start off with something very, very basic. And so you are testing that concept.
You are making sure people want it. You're making sure it works before you go and invest in anything. If you're that little bit further down the line, you've got the clients, you've had the clients through, you know that you're confident that you need this resource. You're already using an email system. You're already using a CRM. Please tell me you're using a CRM.
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Chapter 3: How can tailored advice be delivered more efficiently?
So that's it for me this week, guys. Have a great rest of your week. Bye for now.