Episode SummaryAmelia Forrest Kaye (AFK) joins to break down how security and tech leaders can turn crises into opportunities to build trust, navigate the fast-changing risks of AI, and why building strong relationships across teams—and your own personal brand—matters more than ever.SponsorsThank you to our sponsors who make this show possible.→ Hampton North. Hampton North is the premium US based cybersecurity search firm.→ Sysdig. Secure the cloud the right way with agentic AI.Guest IntroductionAmelia, or AFK as many know her, is a Fractional Chief Customer Officer and Executive Advisor who has spent nearly two decades shaping the post-sales and customer success engines at companies like Expel, Salt Security, and Tanium. Chapters00:00 Welcome01:44 Crisis Management and Customer Trust12:43 Bermuda Triangle of AI, Security & Market Forces25:09 Understanding Customer Patience and Expectations25:36 Customer Retention in the Age of AI27:47 Ignition Metrics: The Key to First Value34:42 Transformative CISOs: Building Cross-Departmental Relationships44:21 The Importance of Personal Branding for Security Leaders55:27 Monday Morning AdviceReferenced Links & ResourcesAnthropic November Threat Report Cybersecurity budgets tighten as economic anxiety risesOver 40% of agentic AI projects will be scrapped by 2027, Gartner saysHouse of Lies (TV Show) Call to ActionIf you found this episode useful, please share it and subscribe!Conor Sherman — LinkedIn | Website | Sysdig;Stuart Mitchell — LinkedIn | Website.Add subscription links: Apple Podcasts | Spotify | YouTube | Website.
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