美國米其林三星餐廳『麥迪遜公園11號』，同時也是世界 50 大最佳餐廳的榜首，這位餐廳老闆是如何讓各個層面從優秀到卓越，達到「超乎常理」的地步？ ❐ 超乎預期的款待才是真奢華。 ❐ 奢華不是高價，是有溫度的服務。 ❐ 「服務是黑白的、款待是彩色的」： 把正確的餐點送給點餐的客人是服務，真心互動與顧客建立連結則是款待。 與你分享餐廳老闆「用心」讓每個小細節意義非凡的故事！ --- 本節目由 Pubu電子書城 獨家贊助播出 --- ▎Pubu 週年慶 9/10 前，結帳輸入優惠碼：【read】，全館單本 75 折．三本 72 折。 → 《超乎常理的款待：世界第一名餐廳的服務精神》：https://bit.ly/45Ecjrh → 看更多好書：https://bit.ly/3R8K2EP -- Hosting provided by SoundOn
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