Description
ビジネスをするなら、皆顧客と長期的関係を作りたいと思っていると思います。 ビジネス本を読むと、大体「ストック型ビジネスが安定する！」とか言ってたりしますし。 しかし、FP業界をみていると保険とか金融商品を通しての関係継続はあるけれど、それ以外の顧客との長期的繋がりを設計しているFPは少ないように思います。 今回は、お客さんと長期的関係を前提にした時に、重要となる要素についてKAJIとTERAが語りました。
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