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电商新知

Vol.45 | 电商用户运营:从流量收割到生命周期价值最大化的实战体系

22 Aug 2025

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本期主题为 "电商用户运营:从流量收割到生命周期价值最大化",采用女生提问×男生解答形式,主要内容包括:� 核心看点用户分层:生命周期四阶段运营(潜在/新用户/老用户/流失)+ 价值分层策略(高价值用户专属服务案例)激活实战:新用户7天复购计划(母婴品牌从8%→22%)+ 老用户场景化唤醒(服饰品牌月活提升40%)留存体系:三维会员价值(购物优惠+专属服务+情感连接)+ 私域运营技巧(女装品牌复购率70%)裂变增长:双方受益激励(零食品牌15元/新客成本)+ 裂变风控措施(虚假率<5%)

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