或許你也曾懷疑：孩子、部屬為什麼總是聽不懂自己說的話、聽不見你的需求，但他們其實都不是故意的，只是不知道該怎麼處理彼此的關係。 心理學家維琴尼亞﹒薩提爾形容，每個人都是一座冰山，外在行為只是冰山一角，藏在水面下的才是真正的感受。 本集由文稿主編邵蓓宣與資深採訪編輯高士閔，帶你了解讀懂他人內在感受、避免衝突頻頻的薩提爾溝通法。 重點搶先看： 1️⃣ 什麼是冰山理論？人就像一座冰山，行為只是浮在水面上的一部分，內在觀念不鬆綁，重複的問題會一再發生。 2️⃣ 辨識 4 種行為模式：討好型、指責型、超理智型、打岔型，了解阻礙自己成長的原因。 3️⃣ 如何解決溝通困擾？鬆綁僵固的「核心觀點」，練習自我察覺。 還想了解更多？雜誌訂閱點這裡👉🏻 https://pse.is/46guwq 看更多第一手商管知識👉🏻 https://www.managertoday.com.tw/ Powered by Firstory Hosting
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