Description
#マーケティング #顧客理解 #カスタマーサクセス 今回は、お客さんの心理まで深く理解し、カスタマーサクセスを目指そうという話です。アシックスのランニングシューズ ｢S4｣ を取り上げ、どのように顧客理解からカスタマーサクセスが実現されたのかを詳しく見ていきましょう。
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