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#マーケティング #顧客体験 #顧客接点 今回は、ニューヨークの ｢ (商品を) 売らないお店｣ として脚光を浴びていたショーフィールズの事例を取り上げます。 事例からマーケティングに学べることを掘り下げ、活かせる教訓を紐解きます。
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