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#マーケティング #顧客理解 #建前と本音人は理想と現実、建前と本音に揺れる存在です。そうした人間心理を理解することで、マーケティングからお客さんとの関係性を築くことができます。お客さん目線での顧客理解とマーケティング手法についてです。
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