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#マーケティング #顧客理解 #価値提供 ｢お客さんの成功｣ は、自社の成功にどうつながるのでしょうか？そして、その成功を実現するために、何をすればいいのでしょうか？成功のカギはお客さん目線になることにあります。今回は、お客さんと一緒に ｢お客さんの先のお客さん｣ に目を向けようという話です。BtoB の事業モデルを持つ日本クロージャーの事例から、ぜひ一緒に学びを深めていきましょう。
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