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#マーケティング #顧客ロイヤルティ #本 今回は ｢顧客ロイヤルティ｣ に焦点を当て、詳しく解説していきます。 お客様の心をつかむ心理ロイヤルティマーケティング - ｢心の満足｣ と ｢頭の満足｣ を測り、科学的にロイヤルティを高める手法 (渡部弘毅, 諏訪良武) Amazon はこちら https://amzn.to/3NK7plM
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