「員工情緒失控,在公司二樓翻窗。」是新聞,也是周圍!二十多年經驗的資深HR David分享,在預防、安輔、營造信賴感的過程中,避免做這5件事:1.別劈頭就問「你幹嘛哭?」凡事先傾聽。2.別說「這沒什麼,我碰過更慘的。」對方困境一分未減。3.別問太多隱私,給對方空間。4.別關心太多,只會頻添壓力。5.別太有正義感,避免小事變大事。處理員工身心問題,先穩住自己,才能接住對方。 【本集來賓】 林裕洋 David Lin,曾任勤業眾信人才資本組協理、Vpon威朋大數據人資副總裁,禾伸堂生技管理部經理,中山大學海洋環境暨工程學系研究所畢業,擅長AI實務應用、新創公司人資管理、數據分析與實務應用。 【本集重點】 03:01 協助員工身心健康,企業如何及早發現與處理員工身心議題? 08:42 從出勤、工作績效,觀察員工是否需要協助 10:16 若發現員工攜帶傷人物品,該怎麼應對? 16:52 人資如何介入處理員工身心議題而不尷尬? 20:26 主管如何應對有身心健康議題的員工? 24:12 主管須多一些敏銳度,拿捏尺度,不同世代互動也不同 27:00 受理個案、聽太多負面情緒,HR如何自保身心健康? 29:33 誰合適擔任這工作?具備情緒穩定、不能太有正義感、柔軟、同理心 32:18 員工害羞不願意溝通,如何協助? ▍ 友善職場如何做?你得聽 EP498【雇主品牌】花錢訓練員工,有用嗎? IDP取代SOP!用「教練力」客製員工發展計劃 https://podcast104.pse.is/EP498-A EP476【雇主品牌】員工不適任,只能資遣嗎? 擺爛、能力差,先PIP改善、再決定是否開鍘 https://podcast104.pse.is/EP476-A EP448【雇主品牌】員工激勵「獎」在心坎裡。 公開「有面子」,獎酬「有裡子」,WFH「有彈性」 https://podcast104.pse.is/EP448-A 按上方訂閱,最新一集Podcast立即傳送 https://podcast104.pse.is/yt-subscribe 喜歡嗎?歡迎給我們五星好評🌟 ✅想聽什麼主題呢?👉 https://podcast104.pse.is/7jetza ✅歡迎給建議👉 https://podcast104.pse.is/7jeu94 ✅職涯診所Podcast網頁上線囉~ 👉 https://podcast104.pse.is/7jeubw ✅有職場問題,請上職涯診所👉 https://podcast104.pse.is/7jeug4 ✅聊聊職場話題👉 https://podcast104.pse.is/index-text Easy Lemon by Kevin MacLeod Link: https://incompetech.com/wordpress/2012/07/easy-lemon/ License: https://incompetech.com/ Story Of A Birthday Child Link: https://filmmusic.io/zh/song/12695-story-of-a-birthday-child License: https://filmmusic.io/zh/standard-license -- Hosting provided by SoundOn
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