今天，我们有幸邀请到了一位商业界的“情绪大师”，她不仅拥有理工科的严谨思维，还具备财经媒体的敏锐洞察力。她就是蔡钰老师，一位在商业观察领域驰骋了20个春秋的资深专家。她从理工科的实验室走向了财经媒体的前沿，不仅参与创办了虎嗅网，还在得到App中担任课程负责人，引领着知识的潮流。在今天的播客中，蔡老师将和我们分享她关于“情绪价值”的独到见解，以及如何在这个充满变数的商业世界中，用情绪的力量，为产品和品牌注入新的活力。2:02日更专栏的心酸与快乐06:47自我怀疑与自我处理13:37互联网加速推动情绪价值时代的来临20:26耐克、酒馆和明星的粉丝经营27:12殡葬公司如何通过情绪价值提升用户满意度34:01艺术化的墓碑，重塑死亡的公共性与意义40:53从产品到品牌，打造用户喜欢的人设47:42头像中泄露的情绪秘密54:31从旅游到消费服务业探索情绪价值的潜力01:08:09探索自我情绪的正当性01:14:56播客也提供了非常多的情绪价值
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