911 Operator

And then... This just coming into our ears right now. We understand that Governor Abbott has commuted the sentence of Bart Whitaker.

Okay, where have you been shot at, sir? Right in my arm. Okay, Bart, who shot you?

Dave, this is Judy. I work at the 911 Center, Decatur County, Tennessee. We have got a missing 20-year-old female that was pulled away from her home. We need a trace put on her cell phone, please.

It was about 30 minutes before shift was over.

Where is your emergency?

Hey, what's your daughter's name, Miss Karen? Holly. Okay, Miss Holly.

All right. 20-year-old female, blonde hair.

Yeah, male subject, dressed in full camouflage, drug her off through the woods. Okay, I got them on the way, honey. Everybody is on the way.

Topic 911, what is the address of your emergency? I need an ambulance. I'm dying.

Guy, is anybody there with you? Is anybody there with you?

Everybody settle, please.

911 said it's an emergency. I just got off and I went to the kitchen and I saw blood.

When we respond to any calls, we activate the body camera.

GMA 7A on ABC. On April 8th, the final season of The Handmaid's Tale arrives. This is the beginning of the... And the revolution.

Rebellion. Begins. How many bodies are you going to throw in the fire? When is enough enough? When there's no one left to fight.

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911, I'm transferring over a caller on Big Bend.

He came upon a 12-year-old female who appears to have been stabbed. She appears to be what?

Did they get them? We told her they were found and the police have them. As a dad in that moment, how hard was that? Harder than I would have ever been able to imagine. This is my little girl who's laying there and the only thing that I could tell her at the time to make her feel better was that the police have them and she was safe with us.

I'm having you on the channel.

911, what's your emergency?

ac.

OK. And she is still alive?

OK. All right, I've got the paramedics on the way. I've got the police on the way, OK? Just let her know that help is on the way.

We have a kidnapper. All right, please. Explain to me what's going on. What's your name? Are you Patsy Ramsey? I'm the mother. Oh, my god. 911 emergency.

I was the call taker that night shift when the call came in.

What's going on there, ma'am? Explain to me what's going on, OK? There's a ransom note here. It's a ransom note?

She's hysterical. She says there's a kidnapping.

He's not breathing.

She is manipulating us. Breathe in. Breathe out. Why are you resisting?

What is the emergency?

I have a older male here named Alex.

Lori.

What is the emergency? What is the emergency?

screaming and like his face was beet red.

What is the emergency?

Was he armed also?

Okay, what part of his body is injured?

Okay, is he awake and responsive or unconscious?

Make sure you're still pressing down at least two inches into his chest, and it comes up with each compression. One, two, three.

Five, six, seven, eight, nine, ten. Alex Cox is supposedly performing CPR on a guy that has two bullet holes in his chest.

No handles on the inside? Yeah, no, that's how those police cars are, you know?

Alex says he shot him in self-defense.

911, what's your emergency?

Oh, Jesus. 911, what's your emergency? Oh, get me the police, please.

OK, what happened, ma'am?

She's been tortured. Please say something. We're sending someone. Don't hang up. All right. Okay, is there anyone else in the house? My husband is here with me, and we found her.

Police, police. What's going on? My daughter was murdered.

Hello. Hi.

Hello, Kristen.

OK.

Say it again.

Grateful County 911, what's your emergency?

I just walked in right there on set. I look like she's right out on the floor.

No.

Yeah. Okay. I'm with her most days.

Sheriff's office.

I met Miriam on a dating site. She wrote, saw your profile and loved it.

I met Miriam on a dating site.

Your profile described me to a T.

I met Miriam on a dating site. I owned a dance studio for about six or seven years, and then I had a human resources company for about 20 years. I did very well for myself. Miriam had contacted me first. She wrote, saw your profile and loved it. I can dance, any dance, and I'm pretty good at it. if your profile requirement described me complete to a T. She says, I'm going to go down there.

We met at TGI Fridays. She was very talkative, very nice. We hit it off really good, actually.

Miriam had told me that her husband had died of some brain disease. She said that we both felt he was going to die soon anyway, and there was no big deal. We were just waiting for the time. She handled his death very well. I just thought to myself, okay, well, big deal.

Good, good.

He's all bloody? Yeah. Where's he bleeding from?

Okay. I have already sent the ambulance and law enforcement. Stay on the line. If there is a defibrillator available, send someone to get it now and tell me when you have it. Say that again? There's a police here right now. Okay. If there's a defibrillator available, send someone to get it now and tell me when you have it. Do you have a defibrillator? Yes, we have one.

Are you talking to the officer? Yes. Okay. I'm going to let you go since he's there with you and can help you. Okay. Thank you. Bye. Okay.

911 location of the emergency?

Can you repeat the address to make sure that I have it right? I'll talk to you guys. We live at the White, so we're next to them. I need someone to repeat the address for verification. The address, 1122 King Road. And what's the phone number that you're calling from? What's your phone number? And tell me exactly what's going on.

One of the roommates has passed out, and she was drunk last night, and she's not waking up. Okay. Oh, and they saw some man in their house last night. And are you with the patient? Okay, I need someone to keep the phone. Stop passing it around. Can I just tell you what happened pretty much? What is going on currently? Is someone passed out right now? I don't really know, but pretty much at 4 a.m.

Okay, I need to know what's going on right now if someone has passed out. Can you find that out? Yeah, I'll come. Come on, but we gotta go check.

Okay, and how old is she? She's 20. 20, you said? Yes, 20. Okay. Hello? Hello? Okay, I need someone to stop passing the phone around because I've talked to four different people. Sorry, they just gave me the phone. Is she breathing? Hello? Is she breathing? Hello? No.

Stay on the line.

That's what she said?

What do you say to a child who says that to you?

He told you that? Yes. Do you ever think of calling the police? No. You could have stopped it.

And what did he say?

Why did you write down that information as opposed to calling the cops and saying, my boyfriend just killed somebody?

Mellon County, what is your emergency?

I don't know. Just sort of a casual conversation. Exactly, yes. Around the gym.

Talking about knocking off his wife.

I just got home from work, and there's blood all over the bed, and there's stuff all over the floor. My family's gone. My daughter and my wife are here. Okay, calm down.

It's a girl.

You better go, Abby! Run! You better...

Good morning, gorgeous. It's me. Just calling to see how you and Abby are doing.

Hey, where are you? Just calling to see how you're doing.

Hello, my beautiful bride. Hope you're having fun. You're out and about doing all kinds of cool and wifty things.

Hey, where are you guys? Hey, I hope everything's going okay. I love you. I miss you.

Hey, where are you? I'm just calling to see how you're doing. And I guess I'll just keep trying to get on with it.

Did your daughter go to school?

I'm going to go up and look at my daughter's room. Her school clothes are still laid out waiting for her. Her bed is messed up.

Where is it?

You won't find anyone that loves each other more than we do. It's a wonderful marriage.

I think Matt Baker is being railroaded.

The more that I know about Matt, the less I believe that he is the type to take somebody's life.

This paragraph is about how good heaven is. And then she writes out beside it, I want to go with Cassidy.

Well, the first thing the emergency people did when they got there was put one of these artificial CPR deals over her mouth.

Extremely difficult.

Do you have an emergency? My wife is laying in the bed and Her lips are blue.

Is she conscious? No, she's not.

There were shots fired. Help me. Okay, we're helping you, ma'am. Help me.

You saved her life.

I kind of love it if I'm being honest.

We don't know what we're looking for.

Okay, and what's happened?

Okay, so she's not breathing? No, she's not breathing. She's not breathing. Okay, so I've got help being sent while we're talking. Is there anybody else there with you?

Okay, let's get her down on a hard flat surface on her back.

Okay. Okay. Okay. Okay.

911 emergency.

At the heart of this case is one simple question.

They're traveling at a high rate of speed.

911, what is your location?

Please raise your right hand.

The first season of Georgie and Mandy is a bonafide hit. Be cool, OK? We don't say it out loud. Hmm, OK.

I had no idea.

911, what is your emergency? My son's girlfriend.

I think she's dead.

Who killed the beauty queen? Tonight's 48 Hours Mystery.

The first season of Georgie and Mandy is a bona fide hit. Be cool, okay? We don't say it out loud. Hmm, okay. Can we just say it's great?

No, no, she's cold. She's not breathing. She doesn't have a cold, but I think she's dead. Okay, what is your name, sir? My name is Kevin Jones.

The first season of Georgie and Mandy is a bonafide hit. Be cool, okay? We don't say it out loud. Hmm, okay. Can we just say it's great?

No, no, no. She's not breathing at all. No pulse or anything.

You're going to do it fast and hard 400 times.

All right.

OK, put her on the floor. Correct.

Do you have an emergency?

He's in the garage. I want you to stay on the line with me, okay?

911, your emergency. My husband just killed himself. He just what? He killed himself. OK, and he's inside the home? He's in the garage. He shot himself in the head.

It's out in the newspapers that you called Willard, like, I don't know how many times. What is that all about? He said this guy was stalking you. Weeks passed.

This was the happiest time of her life. She was marrying the man of her dreams.

Effingham 9-1-1. You're shot.

Stay with me, ma'am. Keep talking to me.

I really would rather not comment on that.

I really would rather not comment on that.

I don't know. I'm in the closet. There were shots fired. Help me. OK, we're helping you, ma'am.

OK. Oh, my god. Take a deep breath. You're doing awesome, Cory, OK? Oh, god.

I didn't hear anything until the dog started barking.

I'm trying to get anything I can to help.

Ted was the people person. He was the front part of the story.

Where's she at?

Houston, please. Where you at, ma'am?

Yeah. I'm back here. All right, where's the weapon?

Stay away from it. I don't want to see it in your hand, you understand? Where she at?

OK.

OK, go ahead and put your hands behind your back, OK?

I'm going to give you instructions for chest compressions, okay?

What are you trying to do, sir? I can't see what's going on. What are you doing?

I was shocked. Who goes to the office the next morning when your wife died?

Oh, never.

I mean, he was very simple before.

November 13th of 2016, this man... killed his wife, and hid it.

This is a murder, not an accident.

Strangulation is a silent killer. You know what's not a silent killer? Falling down multiple stairs. You have to believe she bounced her head, neck, back, shoulders, inside her arms, legs, and feet multiple ways against approximately six stairs like being in a soundproof pinball machine. Then was strangled by her dogs.

911, do you need police or paramedics?

What's the address of the emergency, sir?

911 emergency. Police. What's going on there, ma'am? We have a kidnapping. All right, please. Explain to me what's going on, okay? There's a note left and our daughter's gone. A note was left and your daughter is gone? Yeah. How old is your daughter? Six years old. She's gone. Six years old.

So what we think was he was setting up an alibi.

I think he always had the plan to murder her.

911, where's your emergency?

Please get out of here. Okay, where are you at? Correct.

They were the loves of her life, her kids and her grandkids. And with almost equal billing, Angela's five huskies. She always was an animal lover.

The demeanor does look pretty off to me. They. He doesn't say my wife or she. It's an emotional step back from what has happened.

Where's the gun?

Since she is not awake and not breathing normally, sir, we need to perform CPR on her. I said we need to perform CPR on her.

Need to apply for indirect pressure to your wounds and her wounds, but we still need to continue the CPR.

He's then heard breaking down.

What is your emergency?

What is your name?

You accidentally shot her?

They never let us know whether the thing was an attack or not. I couldn't even find out if the stuff was or wasn't. I was told that it wasn't, but I have a tendency not to believe these people.

I suspect that I might have been exposed to anthrax.

You can hear it in his voice this time around, the frustration.

911 emergency.

My breathing is late. My chest feels constricted. Um... I am getting here, but to get up and walk and what have you, it feels like I might just pass out.

I suspected I might have been exposed to anthrax. A woman found the envelope, and I was in the vicinity. It had powder in it.

Okay, what is going on with her? She was shot in the face? Yes. Okay, how... Okay, um...

He did it to her.

And I said, Nikki, I didn't hear Nikki. I didn't hear feet. I didn't hear DV and I didn't hear nobody. And I said, maybe the downstairs, I don't know. Because I was hot enough and then, like, the place get dark. And then I tried to go to the bathroom. She did realize that their attacker was no longer in the home. And not only had he assaulted Camille, but he had shot her.

911, what is your emergency? I'm sorry, what?

There's a friend of mine on the phone. She's incoherent. She's incoherent, your friend? Yeah. OK, what is going on with her? She said she was trapped in the train. She's what? She said she was trapped in the train.

Jacksonville 911, what's the location of the emergency?

But it's very uncharacteristic. I mean, it's completely strange. I don't know what's going on and I'm really very worried. So do you want to report her missing? I do, yes. Okay.

A 22-year-old person that has Grand Theft sitting in my auto with me.

Yes.

Yes.

My car and also money.

Daughter.

I have someone here that I need to be arrested in my home. They're there right now? A possible missing child. Of a three-year-old that's been missing for a month. A three-year-old? Yeah. Have you reported that? I'm trying to do that now, ma'am.

I called a little bit ago, the deputy sheriff's. I found out my granddaughter has been taken. She has been missing for a month. Her mother finally admitted that she's been missing. Okay, what is the address that you're calling from? 4937 Hope Spring Drive. We're talking about a three-year-old little girl. 4937 what? Hope Spring. H-O-P-E-S-P-R-I-N-G.

My daughter finally admitted that the baby's in the store. I need to find her. Your daughter admitted that the baby is where? The babysitter took her a month ago that my daughter's been looking for. I told you my daughter was missing for a month. I just found her today, but I can't find my granddaughter. She just admitted to me that she's been trying to find her herself. There's something wrong.

I found my daughter's car today, and it smells like there's been a dead body in the damn car. Okay, what is the three-year-old's name? Kaylee. C-A-Y-L-E-E. Anthony.

911, what's your emergency? I called a little bit ago, the deputy sheriff. I found out my granddaughter has been taken. She has been missing for a month. We're talking about a three-year-old little girl. My daughter finally admitted that the baby's in store. I need to find her. Your daughter admitted that the baby is where? I said I took her a month ago. My daughter's been looking for her.

I told you my daughter was missing for a month. I just found her today, but I can't find my granddaughter. She just admitted to me that she's been trying to find her herself. There's something wrong. I found my daughter's car today, and it smells like there's been a dead body in the damn car. Okay, what is the three-year-old's name? Kaylee. C-A-Y-L-E-E. Anthony. Kaylee Anthony? Yes.

How long has she been missing for?

Yes. Can you tell me what's going on a little bit? I'm sorry? Can you tell me a little bit what's going on? My daughter's been missing for the last 31 days. And you know who has her? I know who has her. I've tried to contact her. I actually received a phone call today now from a number that is no longer in service. I did get to speak to my daughter for about a moment, about a minute. Who has her?

Do you have a name? Her name is Zenaida Fernandez Gonzalez. Who is that? Babysitter? She's been my nanny for... about a year and a half, almost two years. Why are you calling now? Why didn't you call 31 days ago? I've been looking for her and have gone through other resources to try to find her, which is

Is it a male or a female that he's fighting with? Oh, there's a girl in the house. I don't know, but this girl's beating really bad. She has a little girl inside the house. How old is your daughter? Ten. Oh, yeah, she's ten. Is she awake? I don't know. She doesn't know. There's other individuals inside her house.

Okay.

Call 1 on Tuesday, February 23rd, 2021 at 6.48 a.m. 911, what's your emergency? Yes, good morning, my name is... That's Jose you hear on the 911 call. You have a what?

A dead man in your building?

What's your address?

Speaker, because I can barely hear you. No, no, I don't have you. I don't have you to speak up. Hold on.

Is he black, white, Hispanic, Asian?

He's covered in a blanket? And you're sure he's deceased?

Okay, you don't know if he's black, white, or he's just covered in a blanket? A white man? Okay, let me get fire on the line.

Ma'am, can you give me any information about what kind of car it was? No. Where's your husband at? I don't have one. Or your boyfriend, the one you said that was with you. Where's he at? He was in the car in front of me, and he slowed down and put my foot up. I said, I'm going to do this. And then where'd he go? He did well. Okay. All right. What's his name? Michael.

Robinson County 911, what's the address of your emergency?

Tell me what's happened.

Okay, ma'am. Just listen to what I'm saying, okay? Let me make sure I got the exact location where you're at, okay? Just one minute.

Please, Harry, please. Where is she bleeding from? I don't know. I can't tell. You have to calm yourself down in order to get you some help. I'm sorry. I'm sorry. I don't know.

You don't know where she's bleeding from? Can't tell where the blood's coming from? It's, I think, her head. I think she hit her head, I think. But it's all about everywhere. It's everywhere. You think she might have fallen? Do you know what happened? She may have slipped. There's blood on the table. Her face is a little purple. OK, hold on for rescue for her. Stay on the phone.

There's a fire. Okay. Oh my god. There's a fire. Ma'am what's up?

T-Shirt, grey shirt and jeans.

911 emergency, what are you reporting? Hi, I have an emergency. There's a lady on the side of the road needing help. Her name is Sherry Panini. Can I talk to her?

Sure.

Sherry, I need you to listen to me. Listen to me. Do you know where you are?

That's good.

Okay.

Okay, what's your address? Redding. Okay, what's your last name?

And your first name?

K-E-I-T-H?

Okay. Did you go pick up your children?

Okay. What's your wife's name?

And same last name?

Is she a white female?

What's her date of birth?

Is her vehicle there? Does she not have a vehicle?

Okay, the vehicle is at the house?

How? Okay.

How much does she weigh?

Eye color?

Okay, hair color?

Do you know what she was wearing? I have no idea.

Okay, there's not an outfit she always wears or anything like that. Does she run with a dog or by herself?

She just started running again. When's the last time you heard from her?

Yeah.

Yeah.

Yeah.

Mm hmm.

Yeah.

Hello? Hi, this is operator Hartzell, the sheriff's office. Your phone called 9-1-1. Is everything okay? No, I found the missing girl. There's a, uh, at the end of the street, there's a retention pond on the other piece of property. Yeah, at the end of that, if you come back to the pond, at the southern end of it, she's about 25 feet in the woods.

She's in the woods back here behind the pond, yes, sir. She looks like she's wearing black shorts and a black shirt. Okay. Don't touch her, please, sir. She's wearing what color? It looks like black shorts, black Nike shorts and a black shirt.

No, there's bugs flying all over her. I don't think she's alive.

He was being arrested, this guy.

We cannot help you until you get out of there. Oh my God, I don't have it! We cannot help you until you get out of there. What happened? I don't know! What's wrong?

Sir?

Sir?

Sir?

Sir?

Sir?

Sir?

Sir?

Sir?

We received information that there had been a shooting at the house on Santa Fe Drive, I think, or wherever. Rancho Santa Fe. Yes, and that the homeowner had shot, that his wife had been shot by a suspect, and that the homeowner had shot the suspect.

I don't fuck this blood everywhere.

All right.

I'm going to help you, but I need you to listen to me.

I'm trying to help her.

You got to listen to me so we can try to help her.

Oh, God.

As I remember, I didn't speak to the person reporting there. Somebody had gotten some basic information about what happened, and then I put together either a three- or four-man team to go in and check on the house and check on the person that had been shot inside.

What's the child's name? Aliana Dupree. Okay, has she ever done this before? No. I put her on the RTA this morning because they gave her bus tickets.

What time did you put her on the RTA? You said 6 or 8 this morning? What school did she go to?

And she never made it to school this morning at all? No.

So that's why I didn't call until just now. Okay. All right. She's trying to get her own car over to you now. What was she wearing when you last seen her? Brown coat and her e-print uniform. Brown coat, black sweater, black pants? Yes. Okay. Has she ever done this before? No. Denisha was sick with worry. This was not like Aliana. Her daughter was a good kid.

She was sweet, shy, and young for her age. She still liked Disney movies and dolls.

301 Savannah Highway.

I just had a guest call in or a gentleman call in wanting to do a wellness check on a room. We went up to the room, couldn't locate him, went out to go look at his vehicle. And the gentleman is in the driver's seat. I'm not sure if he's unconscious or asleep, but he has a firearm in his hand.

Okay, is she breathing?

Look at her chest. I need you to calm down, and I need you to look at her chest.

Listen to me. Someone's on the way. Look at her chest. Is she flat on her back?

Look at her chest and tell me if it's going up and down, up and down.

Okay. Do you know how to do CPR?

Okay. I can tell you what to do, okay, until they get there. I want you to keep her flat on her back. Oh, God. Hello? Hello?

Are you willing to do CPR with me over the phone until they get here?

Okay, so get her flat on her back, bare her chest, okay? You want to rip her shirt off. Okay? You need to kneel down by her side.

Listen, listen, you can't freak out, sir.

Where?

Her what?

Oh, she stabbed herself?

Okay, well, don't touch it.

No, I mean, you can't. If the knife is in her chest, it's going to be kind of hard for you to do CPR at this time.

277.

Yes, they are. You said 4601 Flat Rock, right? Yes. OK, someone's on the way. And the knife is still inside?

The knife is still inside of her?

Was it her chest or what area?

Okay, someone's on the way out here, okay?

How old is she?

27, and there's no sign of life at all?

What? Ben, turn to her arm and tell me if she responds to pain. Ellie!

I know, but you can't, and the knife is still inside of her. How far? Can you see how far it went in?

Yeah, don't touch anything, okay?

No way, it was just you there with her?

And she ran in the door? You said, latched it shut?

Was your house broken into?

So there's no sign of a break-in?

Okay, 4601.

I don't know the location of the emergency. What is the address of the emergency? What is the rest of the address? Okay. And is that a house or an apartment? It's a house. Can you repeat the address to make sure that I have it right? I'll talk to you guys. We live at the White, so we're next to them. I need someone to repeat the address for verification. The address, 1122 King Road.

And what's the phone number that you're calling from? What's your phone number? And tell me exactly what's going on. One of the roommates has passed out and she was drunk last night and she's not waking up. Okay. Oh, and they saw some man in their house last night. And are you with the patient? Okay, I need someone to keep the phone. Stop passing it around.

Can I just tell you what happened pretty much? What is going on currently? Is someone passed out right now? I don't really know, but pretty much at 4 a.m. Okay, I need to know what's going on right now if someone has passed out. Can you find that out? Yeah, I'll come. Come on, let me go check. But we have to.

Okay, one moment. I'm getting help started that way.

Hello? Okay, I need someone to stop passing the phone around because I've talked to four different people. Okay, sorry, they just gave me the phone. Is she breathing? Hello? Is she breathing? No. Okay. Luke, you talk to them, okay? I can't talk to them. I need you to talk to them. Okay. Hello. Okay. I've already sent the ambulance and law enforcement. Stay on the line.

If there's a defibrillator available, send someone to get it now and tell me when you have it. Say that again? There's a police here right now. Okay. If there's a defibrillator available, send someone to get it now and tell me when you have it. We don't have it. We're not conscious. We're not breathing. I can see it.

do you have a defibrillator yes you have one are you talking to the officer yes okay i'm gonna let you go since he's there with you and can help you okay thank you bye okay

911, what's the address of your emergency?

Okay, tell me exactly what happened.

Yeah, how old is he?

And when was the last time you seen him?

Are you the father?

Do you know where you met him when?

Okay. So you put him to bed last night, so he was in his pajamas, and then when you tried to get him for school, he wasn't there, and then you looked around for a bit? Yes. What time was he supposed to be at school?

Have you checked everywhere, like under tables or in closets?

What's your child's name?

Friend is T-R-E-N-D?

Yeah. Yeah.

I don't know any officers at your door.

911, where's your emergency? County, this is Hal with the 911 transfer. I have Charlene on the line. She is in freehold at number 14, Route 33. She'd like to report her 25-year-old daughter as missing.

Yes.