Aaron Crow

And I saw him scanning in the lunchroom and it was very obvious, but nobody ever checked. It's not the guy was a bad guy. He was just, everybody else had done it. He thought it was okay. He didn't understand. And it really came back to a people problem. And it wasn't that this was a bad person. He didn't understand the value of the round.

And I saw him scanning in the lunchroom and it was very obvious, but nobody ever checked. It's not the guy was a bad guy. He was just, everybody else had done it. He thought it was okay. He didn't understand. And it really came back to a people problem. And it wasn't that this was a bad person. He didn't understand the value of the round.

So when we started digging into it, it was like, dude, we've been putting fraudulent data in here forever because the system is broken and nobody says anything. So obviously you guys are not getting value from this. So it's a waste of our time. And that's really what it came down to is they thought it was a waste of time.

So when we started digging into it, it was like, dude, we've been putting fraudulent data in here forever because the system is broken and nobody says anything. So obviously you guys are not getting value from this. So it's a waste of our time. And that's really what it came down to is they thought it was a waste of time.

So why am I going to go walk out there for something you're not looking at anyways? I'm going to stay here and play my dominoes. And he wasn't wrong. And we were trying to fix the problem.

So why am I going to go walk out there for something you're not looking at anyways? I'm going to stay here and play my dominoes. And he wasn't wrong. And we were trying to fix the problem.

And the ultimate problem was explaining and fixing it so that we were looking at the value instead of just having them do medial tasks to make sure they weren't being lazy, which is what originally I think the thing was put in for. And it completely broke it and it blew it up. And we changed the policy all throughout the company because of that one incident that we found.

And the ultimate problem was explaining and fixing it so that we were looking at the value instead of just having them do medial tasks to make sure they weren't being lazy, which is what originally I think the thing was put in for. And it completely broke it and it blew it up. And we changed the policy all throughout the company because of that one incident that we found.

And he didn't get in trouble. In fact, I thanked him for letting me see it. And I asked for his help to help me build a better process that they would be part of and want to make it better.

And he didn't get in trouble. In fact, I thanked him for letting me see it. And I asked for his help to help me build a better process that they would be part of and want to make it better.

Makes sense.

Makes sense.

Exactly. Exactly. Having conversations like this. I love having conversations with people no matter what their experience level. If you're a student or, you know, you've been doing this for 30 years, there's always something to learn and great conversations to have. And that's why you and I do this. Like we want to spread this knowledge, not pretend that we know it all. We never I never claim it.

Exactly. Exactly. Having conversations like this. I love having conversations with people no matter what their experience level. If you're a student or, you know, you've been doing this for 30 years, there's always something to learn and great conversations to have. And that's why you and I do this. Like we want to spread this knowledge, not pretend that we know it all. We never I never claim it.

I've never heard you claim it. Like, no. Yeah. We just enjoy having these conversations and using our experience for good to hopefully make a difference and leave the space in a better place than where we started out.

I've never heard you claim it. Like, no. Yeah. We just enjoy having these conversations and using our experience for good to hopefully make a difference and leave the space in a better place than where we started out.

Well, thanks again. It was a great conversation. I really appreciate it.

Well, thanks again. It was a great conversation. I really appreciate it.