Aaron Fulkerson
๐ค SpeakerAppearances Over Time
Podcast Appearances
Yeah, sure.
How's it going?
Great to see you today.
Doing good.
I'm sitting here.
I haven't been on Skype in so long.
I've got stickers now, man.
Well, we are a SaaS, software as a service product.
And what we do is we help customers or companies automate their entire customer support chain.
So nobody wants to phone into a customer support call center.
Nobody wants to send in a support ticket.
So we make it possible for all of that to be entirely automated through self-service technology.
And, uh, by, by that, what, what happens is somebody who simply runs a Google search and they find the right information from the company about how to fix their product or how to use their product or how to, um, achieve a specific business outcome with the product.
Yeah, and I mean, that's a piece of it.
We take the content.
First of all, let me say that probably every one of your million viewers has used MindTouch at some point.
Our customers will range from Accenture, McKinsey, Whirlpool, KitchenAid, Amana, Maytag, Remington, Electrolux, Fisher & Paykel.
So a lot of consumer brands, a lot of software companies.
So most of the software unicorns, Zora, Domo, Docker, they use MindTouch as well.
Salesforce uses MindTouch.