Aaron Levie

We have to figure out where the human is in the process.

We have to figure out where the human is in the process.

That is just real change management that every organization will have to go through.

That is just real change management that every organization will have to go through.

Yes.

Yes.

No, literally.

No, literally.

And we don't know, like, I promise you, you're not going to be able to blame Anthropic when something goes wrong.

And we don't know, like, I promise you, you're not going to be able to blame Anthropic when something goes wrong.

And so if you can't blame Anthropic when something goes wrong, then at some point it doesn't really work to tell your customer, well, that sort of system that we set up screwed up your data or automated something the wrong way or create a security vulnerability because the company will just say, well, I'm never working with you again.

And so if you can't blame Anthropic when something goes wrong, then at some point it doesn't really work to tell your customer, well, that sort of system that we set up screwed up your data or automated something the wrong way or create a security vulnerability because the company will just say, well, I'm never working with you again.

So then you have to have some accountability in your own organization for who is liable when something goes wrong.

So then you have to have some accountability in your own organization for who is liable when something goes wrong.

And the moment you have to have any liability, you have to have some amount of ownership and accountability.

And the moment you have to have any liability, you have to have some amount of ownership and accountability.

And people have to have – they have to roll up to somebody who has more liability and more ownership and more accountability.

And people have to have – they have to roll up to somebody who has more liability and more ownership and more accountability.

Like this hasn't really changed the fundamental pattern of human behavior and accountability.

Like this hasn't really changed the fundamental pattern of human behavior and accountability.