Adam Galinsky
speaker
285 appearances
4 recordings
3 series
first heard Jan 2025
last heard Jan 2025
Adam Galinsky’s voice in public audio — every appearance, attributed to the second.
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Appearances
And they all could. And so I started that like literally changed everything I do in teaching. That was the first thing I started to do. Whenever I taught leadership, I started asking people, tell me about a leader that inspired you.
Now, about a year later, I was again teaching the FBI, but this time, one of the agents didn't want to talk about a leader that inspired him, but wanted to talk about a leader that infuriated him, that made his blood boil, the seething cauldron of rage and resentment. And so over time. I started asking people those two questions. Tell me about a leader that inspired you.
Tell me what was that feeling, that sense of warmth and energy and light and that sense of awe and admiration, that wellspring of hope and possibility. And then I also asked people to tell me about a leader that infuriated them, right? That made their blood boil. And part of the reason why I did that is because
In psychology, we know that when you make comparative analysis, you learn much more deeply and you discover things more unique and real.
But one of the things I realized after starting asking hundreds of people and then thousands of people and probably tens of thousands of people at this point on that same question is I started to realize that the inspiring leader and the fearing leader were actually mirror images of each other, right?
Someone talk about a leader that empowered them, but someone else would talk about a leader that micromanaged them and infuriated them. Or they talk about a leader that could see the big picture versus the leader that was small minded or the leader that was courageous versus the leader that was cowardly. And so I started to realize that they existed on this sort of enduring continuum.
And then the second thing I realized was that all of these examples from every country in the world, every continent, regardless where I was, they tended to make up these three categories. what I call universal factors, right? And they really captured what it means to be in the spotlight, to be a leader, to be impacting other people.
And I can tell you more about those or we could talk about, but basically, you know, what the transformed moment was this moment where my dad passed away, but my aunt said he was my dad, even though I was his big sister. And then this two FBI experiences. And here's what's the crazy part is I went back and I looked at the memorial speech I wrote for my dad. right?
I looked at it like two or three years later. And I realized that the entire speech was actually structured around these three universal factors that I hadn't even discovered yet. So I talked about how the way my dad saw the world, like that he was a visionary, right? I talked about how my dad was in the world, right? How he was passionate, but also courageously protected people.
And I talked about how he interacted with people in the world, about how he empathize people and encourage them, but also had high expectations and really challenged them to be the best person they could be. And so it's those sort of moments together in my dad's passing, these FBI moments that really led me down this path.
Thanks so much. I really appreciate it.
Yeah, absolutely. It's so funny to me that Schultz and Schettino both start with the same sort of pronunciation, right? Schultz, Schettino. But Tammy Jo Schultz was flying. She was the captain of Southwest Airlines Flight 1380 going from LaGuardia to Dallas when suddenly, as she described it, she thought she'd had a midair collision.
It literally felt like a jet, a Mack truck had crashed into her because there was this incredible... Incredibly loud jolt of the plane. And then this like loss of pressure, loss of oxygen, rushing sound. And she eventually realized what had happened, which was the left engine had exploded and tore a hole in the side of the plane.
And this was not something that she caused or not something that she had planned for, right? But she did so many different things in that moment in time that were really remarkable. The first thing she did was she stayed calm. She tried to figure out exactly what was going on. Her first officer, Darren Elliser was the one flying the plane.
So she told him, continue to fly the plane that he was in charge of moving the aircraft. Eventually they realized that she described it, the plane wanted to descend. So we let the plane do what it wanted to do. So she, she paid attention to what was happening in the moment and they started descending.
Now here's the second thing that she did that is really important and really powerful is she uttered 10 words to the passengers. Those 10 words were, we are not going down. We are going to Philly. Now, that might seem like a simple comment, but she recognized, right, as they're descending with a hole in the plane that the passengers might be freaking out. And they were.
They were sending messages, emails, telling their loved ones, I may never see you again. I love you so much. And the passengers afterwards talked about how transformative those 10 words were.
And it's really powerful because I describe in the book a number of other instances where there wasn't quite as much of a tragic situation, but planes precipitously dropped thousands of feet and flight attendants were injured and babies flew up in the air and were caught miraculously in more than one flight and the pilots never said a word.
So Tammy Jo Schultz knew that she needed to reassure her passengers. And then she landed the plane in Philadelphia. And then the other remarkable thing is is that she kept thinking about what was best for her passengers, right?
Not just telling them we're going to Philadelphia, but she parked the plane so that the fire trucks were on the side where the engine exploded in a place there was fire that needed to put out. put the wing flaps down a little bit. So then in case anyone panicked and went on the wing, they would have a little slide.
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