Adam Galinsky

and that leads to intensified reactions. And so what we do as a leader really, really matters so much. And there's a coda to the story about Tammy Jo Schultz that really takes into account this idea of the behavior of leaders matter. They told her she could take as much time that she wanted off and she could come back whenever she wanted to. She was back flying a few weeks later.

and that leads to intensified reactions. And so what we do as a leader really, really matters so much. And there's a coda to the story about Tammy Jo Schultz that really takes into account this idea of the behavior of leaders matter. They told her she could take as much time that she wanted off and she could come back whenever she wanted to. She was back flying a few weeks later.

She said she partially did it for herself to return to normalcy, but she also did it for other people to show that she had confidence and faith in Southwest Airlines. And that she had confidence in flight and to not let any conspiracies start to emerge, essentially what she said. So she understood that her actions were going to have an impact on other people. She was a leader on that plane.

She said she partially did it for herself to return to normalcy, but she also did it for other people to show that she had confidence and faith in Southwest Airlines. And that she had confidence in flight and to not let any conspiracies start to emerge, essentially what she said. So she understood that her actions were going to have an impact on other people. She was a leader on that plane.

She said she partially did it for herself to return to normalcy, but she also did it for other people to show that she had confidence and faith in Southwest Airlines. And that she had confidence in flight and to not let any conspiracies start to emerge, essentially what she said. So she understood that her actions were going to have an impact on other people. She was a leader on that plane.

But now because of her action, she was a leader more broadly in the world. And she really understood her role, which is exactly what Captain Schettino did not understand.

But now because of her action, she was a leader more broadly in the world. And she really understood her role, which is exactly what Captain Schettino did not understand.

But now because of her action, she was a leader more broadly in the world. And she really understood her role, which is exactly what Captain Schettino did not understand.

Yeah, and I think one of the reasons why these leaders are so remarkable is because they combine two elements that often don't go together in the powerful. One element is this sort of courageous, agentic, self-assured, self-efficacious person, but the other is a person that looks out for others. It really elevates them into the realm of an inspiring leader.

Yeah, and I think one of the reasons why these leaders are so remarkable is because they combine two elements that often don't go together in the powerful. One element is this sort of courageous, agentic, self-assured, self-efficacious person, but the other is a person that looks out for others. It really elevates them into the realm of an inspiring leader.

Yeah, and I think one of the reasons why these leaders are so remarkable is because they combine two elements that often don't go together in the powerful. One element is this sort of courageous, agentic, self-assured, self-efficacious person, but the other is a person that looks out for others. It really elevates them into the realm of an inspiring leader.

Sometimes wire mesh leaders can be very effective when they're trying to get people to, you know, coordinate the behavior or to go towards a particular course of action. But most of us need some terry cloth guidance, right? And you think about a pilot, right? A pilot is someone who has a task to do, which is to take passengers safely from point A to point B. But they're not just an aviator, right?

Sometimes wire mesh leaders can be very effective when they're trying to get people to, you know, coordinate the behavior or to go towards a particular course of action. But most of us need some terry cloth guidance, right? And you think about a pilot, right? A pilot is someone who has a task to do, which is to take passengers safely from point A to point B. But they're not just an aviator, right?

Sometimes wire mesh leaders can be very effective when they're trying to get people to, you know, coordinate the behavior or to go towards a particular course of action. But most of us need some terry cloth guidance, right? And you think about a pilot, right? A pilot is someone who has a task to do, which is to take passengers safely from point A to point B. But they're not just an aviator, right?

They're also a protector of those people. And they need to take into account their psychological states and what they need in order to be in a better place at any moment in time.

They're also a protector of those people. And they need to take into account their psychological states and what they need in order to be in a better place at any moment in time.

They're also a protector of those people. And they need to take into account their psychological states and what they need in order to be in a better place at any moment in time.

A key theme, I think, of inspiring leaders is that they reflect on their experiences and they think about the times when they did things well and they try to build off those. But they also think about the times when they didn't do things as well and they try to recover from those. I can tell you, just as one experience that I had is, I had a father who was prone to vicious bursts of rage.

A key theme, I think, of inspiring leaders is that they reflect on their experiences and they think about the times when they did things well and they try to build off those. But they also think about the times when they didn't do things as well and they try to recover from those. I can tell you, just as one experience that I had is, I had a father who was prone to vicious bursts of rage.

A key theme, I think, of inspiring leaders is that they reflect on their experiences and they think about the times when they did things well and they try to build off those. But they also think about the times when they didn't do things as well and they try to recover from those. I can tell you, just as one experience that I had is, I had a father who was prone to vicious bursts of rage.