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AJ Tennant

👤 Person
459 total appearances

Appearances Over Time

Podcast Appearances

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean

I would say that they want to go into, I think the smartest people coming out of the top universities want to go work for the best technology companies.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean

I would say that they want to go into, I think the smartest people coming out of the top universities want to go work for the best technology companies.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean

I would say that they want to go into, I think the smartest people coming out of the top universities want to go work for the best technology companies.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean

I agree with you that the smartest minds aren't, but I think the smartest minds will get there with time because when they realize there's two paths to making a big impact inside a technology company. I learned this from David Hahn, who is a VP of product at LinkedIn. In technology companies, and this might be controversial because...

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean

I agree with you that the smartest minds aren't, but I think the smartest minds will get there with time because when they realize there's two paths to making a big impact inside a technology company. I learned this from David Hahn, who is a VP of product at LinkedIn. In technology companies, and this might be controversial because...

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean

I agree with you that the smartest minds aren't, but I think the smartest minds will get there with time because when they realize there's two paths to making a big impact inside a technology company. I learned this from David Hahn, who is a VP of product at LinkedIn. In technology companies, and this might be controversial because...

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean

this is putting aside like all the other things that make these companies go, there is product and then there is sales. What drives technology companies and most businesses is one of those two functions.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean

this is putting aside like all the other things that make these companies go, there is product and then there is sales. What drives technology companies and most businesses is one of those two functions.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean

this is putting aside like all the other things that make these companies go, there is product and then there is sales. What drives technology companies and most businesses is one of those two functions.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean

If you are the smartest person that's graduating from Yale, whatever, Harvard, I don't even wanna say it's Ivy Leagues, but I actually don't think the smartest people are always from those schools at all. You either are gonna find success in a path through product, but if you realize, you know what, I'm not an engineer, I don't like that, I don't wanna do product management.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean

If you are the smartest person that's graduating from Yale, whatever, Harvard, I don't even wanna say it's Ivy Leagues, but I actually don't think the smartest people are always from those schools at all. You either are gonna find success in a path through product, but if you realize, you know what, I'm not an engineer, I don't like that, I don't wanna do product management.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean

If you are the smartest person that's graduating from Yale, whatever, Harvard, I don't even wanna say it's Ivy Leagues, but I actually don't think the smartest people are always from those schools at all. You either are gonna find success in a path through product, but if you realize, you know what, I'm not an engineer, I don't like that, I don't wanna do product management.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean

If you are smart, where you should go is sales. We had this amazing AE, I'll give her a shout out, Rachel Sato, Northwestern grad, went to work at McKinsey, same thing, had this thought that she wanted to go work in product management at Lyft. We convinced her to be a sales development representative to do outbound cold calling. And she's like, thank you, AJ, this has changed my life.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean

If you are smart, where you should go is sales. We had this amazing AE, I'll give her a shout out, Rachel Sato, Northwestern grad, went to work at McKinsey, same thing, had this thought that she wanted to go work in product management at Lyft. We convinced her to be a sales development representative to do outbound cold calling. And she's like, thank you, AJ, this has changed my life.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean

If you are smart, where you should go is sales. We had this amazing AE, I'll give her a shout out, Rachel Sato, Northwestern grad, went to work at McKinsey, same thing, had this thought that she wanted to go work in product management at Lyft. We convinced her to be a sales development representative to do outbound cold calling. And she's like, thank you, AJ, this has changed my life.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean

This is the career I wanted.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean

This is the career I wanted.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean

This is the career I wanted.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean

No, absolutely not. The sales reps that are coin operators are the ones you don't want to hire. The sales reps that have that insightful IQ that you talked about want career development. They want challenges. They want to figure out how to get coached and mentored. That's what good sellers look like. You mentioned a hiring panel. Chad, Pete's. Yeah. Says that's stupid, right?

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean

No, absolutely not. The sales reps that are coin operators are the ones you don't want to hire. The sales reps that have that insightful IQ that you talked about want career development. They want challenges. They want to figure out how to get coached and mentored. That's what good sellers look like. You mentioned a hiring panel. Chad, Pete's. Yeah. Says that's stupid, right?