Alex Bean
๐ค SpeakerAppearances Over Time
Podcast Appearances
Do you find churn is like they have a credit card and they stop using the credit card?
Yeah, basically.
Um, we, so we're very like churn for us is very strong.
Um, we have launched strong or we, so what's the, what are you churning like annually right now?
We are not churning very much.
Okay, got it.
We're in a very good position when it comes to churning.
And the reason is because... By the way, I'd consider a very good position like under 5% annually.
Is that fair to say?
Yeah, it's very fair.
So, which is crazy on a free product that people can walk away, right?
Like, you know, you would assume a lot of people just sign up for free and they walk away.
Well, and SMB.
I mean, that's crazy low for SMB.
But why we're in a really good position is budgets, right?
So if someone gets into Divi and they set up virtual cards and they set up budgets and they set up this new process, to go back to another way of doing it or an old way of doing it, they've got to go get their Amex card again.
They then have to like set up Expensify and they have to like bring everything, you know, together.
And with Divi, it's like once you have budgets and you're operating out of a budget mindset, which can be a little hard up front, but on the back end, like they're not leaving because it just has changed the way that they're running their finances.
So, you know, and no one else is doing that yet.
I know people are going to copy us.