Alex Kretzschmar

Oh, how'd that go?

Uh, and I spent the whole weekend glued to my laptop and I had a great time and I've now got a three node Kubernetes cluster in a closet and it works great.

And then I was able to turn that into a piece of content for work.

So, you know, for me, I'm, I'm just very privileged.

Like this is, this is what I'd be doing anyway.

So the fact that I get paid to do it is like just a huge bonus for me.

I was a Red Hat consultant in Europe for a year or two, and then I moved to the States, and I got a job as a TAM, sort of managing OpenShift accounts and things.

It was fine.

It was pretty boring, as long as the customers were happy.

What's a TAM?

Technical Account Manager, I'm sorry.

So yeah, I basically have, I don't know, half a dozen accounts assigned to me, and I would have weekly calls with those customers, big spend customers, and make sure that...

they were getting value for money and that their support tickets were being slipped through the queue correctly.

And if there was anything like new coming with it, like I was there during the OpenShift 3 to OpenShift 4 transition, which was a big shift from a RHEL base to an atomic immutable base OS image and re-architecture of like around CoreOS and Project Atomic and all that stuff for Red Hat.

And it's helping customers navigate the complexities of all that stuff and just telling them what they need to know ahead of time.

And so there's a lot of skills in that that actually translate pretty well to video.

There's also a lot of skills that translate from being on the Genius Bar back in the day to being personable and being on video and sort of...

figuring out what someone's problem is and then presenting it to them in a way that they can understand.

So it's just, you know, where I am now is like the summation of an entire 20 year journey really of just failing upwards.

as a job.