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Alex Lintner

๐Ÿ‘ค Speaker
616 total appearances

Appearances Over Time

Podcast Appearances

Decoder with Nilay Patel
Experian's tech chief defends credit scores: 'We're not Palantir'

Because it becomes an effort that takes time.

Decoder with Nilay Patel
Experian's tech chief defends credit scores: 'We're not Palantir'

It becomes an effort that costs money.

Decoder with Nilay Patel
Experian's tech chief defends credit scores: 'We're not Palantir'

It becomes an effort that clients don't like.

Decoder with Nilay Patel
Experian's tech chief defends credit scores: 'We're not Palantir'

And therefore, making such a decision is long contemplated and requires detailed plans because you don't only need to think about, well, is it the right standard or not?

Decoder with Nilay Patel
Experian's tech chief defends credit scores: 'We're not Palantir'

But what are the consequences, the secondary and tertiary consequences of the decision?

Decoder with Nilay Patel
Experian's tech chief defends credit scores: 'We're not Palantir'

That gets spicy, and we're not an autocratic organization, so we are on the side of letting everybody speak their piece and hearing everybody out.

Decoder with Nilay Patel
Experian's tech chief defends credit scores: 'We're not Palantir'

And if that takes several meetings, then we let that happen.

Decoder with Nilay Patel
Experian's tech chief defends credit scores: 'We're not Palantir'

But at the end, we all align, and even those who would have preferred a different decision, then rather in the same direction.

Decoder with Nilay Patel
Experian's tech chief defends credit scores: 'We're not Palantir'

those are the spiciest, the spiciest of all decisions.

Decoder with Nilay Patel
Experian's tech chief defends credit scores: 'We're not Palantir'

And there are many examples.

Decoder with Nilay Patel
Experian's tech chief defends credit scores: 'We're not Palantir'

You know, I think God has given us two ears and one mouth because we should listen twice as much as we talk.

Decoder with Nilay Patel
Experian's tech chief defends credit scores: 'We're not Palantir'

So as a leader, what you need to do is you need to hire world-class teams and people who are better at what they do than you are.

Decoder with Nilay Patel
Experian's tech chief defends credit scores: 'We're not Palantir'

And then you need to let them do their work and you need to let them speak.

Decoder with Nilay Patel
Experian's tech chief defends credit scores: 'We're not Palantir'

And at the end of the day, I try to surround myself with people who can scrutinize what people have in their brains and what's being shared.

Decoder with Nilay Patel
Experian's tech chief defends credit scores: 'We're not Palantir'

And if they come to a consensus, I usually go with the consensus.

Decoder with Nilay Patel
Experian's tech chief defends credit scores: 'We're not Palantir'

You can probably count on a couple of fingers how often in a year I will go against what those group of CTOs would want to do.

Decoder with Nilay Patel
Experian's tech chief defends credit scores: 'We're not Palantir'

And if that happens, it is usually because I refer to a principle that they did not take into account.

Decoder with Nilay Patel
Experian's tech chief defends credit scores: 'We're not Palantir'

And I try to be a principle-based leader.

Decoder with Nilay Patel
Experian's tech chief defends credit scores: 'We're not Palantir'

I have a clear hierarchy of how I make decisions.

Decoder with Nilay Patel
Experian's tech chief defends credit scores: 'We're not Palantir'

I talked earlier about privacy, consent, security.