Alex Lintner

Harder to undo, create a lock, easier to do and undo, depending on what happened to you, identity theft or not, or just a precaution or just because you don't like it.

So we allow you to lock your data away, and we should make that easy.

We should make that easy in whichever way you want to contact us, whether you want to do it online.

which is economically better for us.

It costs us less per interaction with the consumer or whether you want to call us.

We have a call center with thousands of people.

It is a US-based call center.

A lot of people complain about, oh, I talked to a person in a country accident, an accident I couldn't understand.

And we don't do anything like that because we want to do right by the consumer.

We are, even in our B2B business, really it's a B2B2C business.

Because at the end, we affect our consumer, which is what you keep emphasizing.

And we are very conscious of that responsibility and try to show it in how we continue to evolve our services.

Alex, this has been great.

Thank you for being so candid.

Thank you for being on Dakota Rock.

I'll be back soon.