Menu
Sign In Search Podcasts Charts People & Topics Add Podcast API Blog Pricing

Alex Quilici

๐Ÿ‘ค Speaker
255 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
How he Broke $10m ARR moving from 65k B2C Customers to 20 B2B Enterprises

It started off as a voicemail for carrier company and ran out of runway trying to sell to carriers, which turns out to be pretty difficult, right?

SaaS Interviews with CEOs, Startups, Founders
How he Broke $10m ARR moving from 65k B2C Customers to 20 B2B Enterprises

If you're trying to help them do something that affects consumers.

SaaS Interviews with CEOs, Startups, Founders
How he Broke $10m ARR moving from 65k B2C Customers to 20 B2B Enterprises

We then got stuck around for about four or five years where we were embroiled in a bunch of lawsuits over a feature we had.

SaaS Interviews with CEOs, Startups, Founders
How he Broke $10m ARR moving from 65k B2C Customers to 20 B2B Enterprises

They were all dismissed.

SaaS Interviews with CEOs, Startups, Founders
How he Broke $10m ARR moving from 65k B2C Customers to 20 B2B Enterprises

We pivoted to a call blocking company, raised the $5 million.

SaaS Interviews with CEOs, Startups, Founders
How he Broke $10m ARR moving from 65k B2C Customers to 20 B2B Enterprises

And that's really how we view email now is we've done almost everything with the $5 million.

SaaS Interviews with CEOs, Startups, Founders
How he Broke $10m ARR moving from 65k B2C Customers to 20 B2B Enterprises

I came in in 2007, 2008.

SaaS Interviews with CEOs, Startups, Founders
How he Broke $10m ARR moving from 65k B2C Customers to 20 B2B Enterprises

So very early in the life cycle.

SaaS Interviews with CEOs, Startups, Founders
How he Broke $10m ARR moving from 65k B2C Customers to 20 B2B Enterprises

So you were basically day one.

SaaS Interviews with CEOs, Startups, Founders
How he Broke $10m ARR moving from 65k B2C Customers to 20 B2B Enterprises

I've been through the first wave of trying to take a strategy someone else had and executing it with carriers, seeing that fail, moving to transition to a consumer company, seeing that struggle because of lawsuits and other challenges, and then pivoting to a call blocking company.

SaaS Interviews with CEOs, Startups, Founders
How he Broke $10m ARR moving from 65k B2C Customers to 20 B2B Enterprises

And now we're pivoting again, but to some degree to be call blocking for carriers and enterprises, not just consumers.

SaaS Interviews with CEOs, Startups, Founders
How he Broke $10m ARR moving from 65k B2C Customers to 20 B2B Enterprises

So it was pretty ugly.

SaaS Interviews with CEOs, Startups, Founders
How he Broke $10m ARR moving from 65k B2C Customers to 20 B2B Enterprises

We had four class action lawsuits over a feature we had where if you called me, it would automatically send you a text back saying, I'm busy, go to my website, send me an email, whatever the user wanted.

SaaS Interviews with CEOs, Startups, Founders
How he Broke $10m ARR moving from 65k B2C Customers to 20 B2B Enterprises

That was called auto reply.

SaaS Interviews with CEOs, Startups, Founders
How he Broke $10m ARR moving from 65k B2C Customers to 20 B2B Enterprises

People said, oh, that's violating TCPA and sued the founders personally, right?

SaaS Interviews with CEOs, Startups, Founders
How he Broke $10m ARR moving from 65k B2C Customers to 20 B2B Enterprises

And the executive team personally, as well as the company.

SaaS Interviews with CEOs, Startups, Founders
How he Broke $10m ARR moving from 65k B2C Customers to 20 B2B Enterprises

It took three years and about a quarter of a million dollars to get out of that mess.

SaaS Interviews with CEOs, Startups, Founders
How he Broke $10m ARR moving from 65k B2C Customers to 20 B2B Enterprises

Ultimately, the FCC found we were doing nothing wrong.

SaaS Interviews with CEOs, Startups, Founders
How he Broke $10m ARR moving from 65k B2C Customers to 20 B2B Enterprises

We're actually innovation that they like to see.

SaaS Interviews with CEOs, Startups, Founders
How he Broke $10m ARR moving from 65k B2C Customers to 20 B2B Enterprises

If someone calls, they're giving you permission to call them back.