Alexandra Carter
👤 Speaker
216
total appearances
Appearances Over Time
Podcast Appearances
Something You Should Know
SYSK TRENDING-How to Negotiate by Asking the Right Questions
And I repeat and rinse and repeat as necessary.
Something You Should Know
SYSK TRENDING-How to Negotiate by Asking the Right Questions
I stay calm.
Something You Should Know
SYSK TRENDING-How to Negotiate by Asking the Right Questions
Sometimes I'll even summarize what they say.
Something You Should Know
SYSK TRENDING-How to Negotiate by Asking the Right Questions
If they're going off on a ridiculous rant, I'll say, hold on a second.
Something You Should Know
SYSK TRENDING-How to Negotiate by Asking the Right Questions
I just want to make sure I heard you right.
Something You Should Know
SYSK TRENDING-How to Negotiate by Asking the Right Questions
And I will repeat some of the ridiculous rant.
Something You Should Know
SYSK TRENDING-How to Negotiate by Asking the Right Questions
It's amazing how sometimes when people have left their senses, they hear their own words played back to them.
Something You Should Know
SYSK TRENDING-How to Negotiate by Asking the Right Questions
And it's kind of sobering.
Something You Should Know
SYSK TRENDING-How to Negotiate by Asking the Right Questions
So I stay calm.
Something You Should Know
SYSK TRENDING-How to Negotiate by Asking the Right Questions
I summarize.
Something You Should Know
SYSK TRENDING-How to Negotiate by Asking the Right Questions
I repeat that that behavior is not going to help them get to the goal that they want.
Something You Should Know
SYSK TRENDING-How to Negotiate by Asking the Right Questions
And then if it persists, I simply say, you know, thanks for your time.
Something You Should Know
SYSK TRENDING-How to Negotiate by Asking the Right Questions
And when you're ready to have a more productive discussion, give me a call.
Something You Should Know
SYSK TRENDING-How to Negotiate by Asking the Right Questions
All right.
Something You Should Know
SYSK TRENDING-How to Negotiate by Asking the Right Questions
Well, thanks so much.
Something You Should Know
SYSK TRENDING-How to Negotiate by Asking the Right Questions
I hope this was helpful.