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Allan Thygesen

๐Ÿ‘ค Speaker
141 total appearances

Appearances Over Time

Podcast Appearances

Motley Fool Money
Interview with Docusign CEO Allan Thygesen

I mean, we have over 1.5 billion individual profiles that have executed a document that DocuSign, right?

Motley Fool Money
Interview with Docusign CEO Allan Thygesen

We have over 1.7 million monthly paying customers that pay us for our services.

Motley Fool Money
Interview with Docusign CEO Allan Thygesen

I mean, those are very large numbers.

Motley Fool Money
Interview with Docusign CEO Allan Thygesen

I can't even imagine the media plan and the effort that it would take to meaningfully substitute that if you tried to change the name.

Motley Fool Money
Interview with Docusign CEO Allan Thygesen

So, yes, I did have people who suggested that.

Motley Fool Money
Interview with Docusign CEO Allan Thygesen

And, of course, it does tie us back to sign.

Motley Fool Money
Interview with Docusign CEO Allan Thygesen

They and I were dismissed from your company.

Motley Fool Money
Interview with Docusign CEO Allan Thygesen

I'm sorry, but I don't think that would be a good idea.

Motley Fool Money
Interview with Docusign CEO Allan Thygesen

DocuSign was a COVID darling, right, where we were growing very nicely before COVID.

Motley Fool Money
Interview with Docusign CEO Allan Thygesen

And then we have all this demand pull forward from COVID.

Motley Fool Money
Interview with Docusign CEO Allan Thygesen

And then when that receded, it was a hard reset.

Motley Fool Money
Interview with Docusign CEO Allan Thygesen

Some use cases fell away and customers had pre-bought and bought more than they needed.

Motley Fool Money
Interview with Docusign CEO Allan Thygesen

And so it was a pretty tough reset.

Motley Fool Money
Interview with Docusign CEO Allan Thygesen

And that affected all parts of the company.

Motley Fool Money
Interview with Docusign CEO Allan Thygesen

And I think one of the things that's a hidden cost of that kind of automatic demand is that it's not just your salespeople who fall asleep and forget how to sell.

Motley Fool Money
Interview with Docusign CEO Allan Thygesen

Your product engineering organizations say, well, as long as I keep the lights on, I can sort of do what I want.

Motley Fool Money
Interview with Docusign CEO Allan Thygesen

And I think we lost some DNA.

Motley Fool Money
Interview with Docusign CEO Allan Thygesen

There wasn't as much of a focus on shipping and moving the needle from an innovation perspective.

Motley Fool Money
Interview with Docusign CEO Allan Thygesen

And so as we discussed earlier, I think resetting the bar, articulating a new vision,

Motley Fool Money
Interview with Docusign CEO Allan Thygesen

explaining to people that they were empowered to go and innovate and suggest ideas, raising expectations on release velocity.