Andy Frisella

do one or the other.

They either try to do everything themselves or they try to delegate everything.

And neither one of those are that effective, okay?

It's about finding the right balance between

what to delegate, how to delegate, who to delegate it to, and then understanding how much input and how much oversight these people need from you with the goal of eventually getting them to the point where they do these things automatically and they understand what needs to be done.

So if you run into a situation as a leader where you're constantly jumping in, you're constantly

fixing all the problems, you're constantly calling all the plays, what happens is that your team never develops, okay?

Your team never learns

why we do certain things.

And when you don't allow them to develop their own expertise, you end up with just a bunch of doers and not a bunch of effective autonomous members of your organization that can solve problems and do things at scale.

Okay.

This is a big problem with most small business owners because they cannot find that right balance.

The opposite of that

is that when they delegate everything, because let's say they want to be detached from the business for whatever reason, and you don't provide any of the insight, you end up with ideas and decisions that are made that may not align with where you're trying to go because they don't understand because you're not

putting in any input, all right?

So there's pluses and minuses to both sides, but the idea that you ultimately need to come to, the realization that you ultimately need to come to is that this is a balance of both of these skill sets, and it's not one or the other.

It's knowing when and why and how to delegate.

It's also knowing when and why and how to put your hands on things to make sure they're going the right direction.

And this becomes...

Increasingly difficult for people who are not the founder, owner, equity partner, CEO, operator of the business because they start to believe, at least initially, that if they make the wrong decision that they're going to be punished for it.