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Andy MacMillan

๐Ÿ‘ค Speaker
210 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1401 UserTesting CEO "We're at $65m in ARR Now, Hoping to Break $80m by EOY" across 3000 paying customers

I mean, if you're going to go to a large, you know, Fortune 500 company and work with them to bring human insights into their process, you know, you do need to show up.

SaaS Interviews with CEOs, Startups, Founders
1401 UserTesting CEO "We're at $65m in ARR Now, Hoping to Break $80m by EOY" across 3000 paying customers

You need to be there and make sure that they're going to be successful.

SaaS Interviews with CEOs, Startups, Founders
1401 UserTesting CEO "We're at $65m in ARR Now, Hoping to Break $80m by EOY" across 3000 paying customers

And, you know, that's part of what our field team does every day.

SaaS Interviews with CEOs, Startups, Founders
1401 UserTesting CEO "We're at $65m in ARR Now, Hoping to Break $80m by EOY" across 3000 paying customers

I think we're at about 74 right now.

SaaS Interviews with CEOs, Startups, Founders
1401 UserTesting CEO "We're at $65m in ARR Now, Hoping to Break $80m by EOY" across 3000 paying customers

It depends.

SaaS Interviews with CEOs, Startups, Founders
1401 UserTesting CEO "We're at $65m in ARR Now, Hoping to Break $80m by EOY" across 3000 paying customers

If you look at Crunchbase, some of it was secondary.

SaaS Interviews with CEOs, Startups, Founders
1401 UserTesting CEO "We're at $65m in ARR Now, Hoping to Break $80m by EOY" across 3000 paying customers

So it's always a little tough to map that in.

SaaS Interviews with CEOs, Startups, Founders
1401 UserTesting CEO "We're at $65m in ARR Now, Hoping to Break $80m by EOY" across 3000 paying customers

But that's about what we've raised.

SaaS Interviews with CEOs, Startups, Founders
1401 UserTesting CEO "We're at $65m in ARR Now, Hoping to Break $80m by EOY" across 3000 paying customers

I think with Acton, what was exciting was that the company was in, I think, in marketing automation, really seeing a resurgence of the technology.

SaaS Interviews with CEOs, Startups, Founders
1401 UserTesting CEO "We're at $65m in ARR Now, Hoping to Break $80m by EOY" across 3000 paying customers

I'm a product guy by background, so I find that tech to be particularly interesting.

SaaS Interviews with CEOs, Startups, Founders
1401 UserTesting CEO "We're at $65m in ARR Now, Hoping to Break $80m by EOY" across 3000 paying customers

A lot of the focus there was actually taking Acton from being really, really SMB, kind of month-to-month contract.

SaaS Interviews with CEOs, Startups, Founders
1401 UserTesting CEO "We're at $65m in ARR Now, Hoping to Break $80m by EOY" across 3000 paying customers

What we did was move that to an annual model, started competing much more in the mid-market, competing with folks like Marketo, and really trying to get that company, frankly, kind of to a healthier place, because I think those month-to-month businesses can be pretty tough.

SaaS Interviews with CEOs, Startups, Founders
1401 UserTesting CEO "We're at $65m in ARR Now, Hoping to Break $80m by EOY" across 3000 paying customers

We certainly accomplished that.

SaaS Interviews with CEOs, Startups, Founders
1401 UserTesting CEO "We're at $65m in ARR Now, Hoping to Break $80m by EOY" across 3000 paying customers

We consolidated the company into Portland, which is where the company was founded.

SaaS Interviews with CEOs, Startups, Founders
1401 UserTesting CEO "We're at $65m in ARR Now, Hoping to Break $80m by EOY" across 3000 paying customers

I think it had grown too fast and too low end.

SaaS Interviews with CEOs, Startups, Founders
1401 UserTesting CEO "We're at $65m in ARR Now, Hoping to Break $80m by EOY" across 3000 paying customers

And so as we did that, you know, my family and the

SaaS Interviews with CEOs, Startups, Founders
1401 UserTesting CEO "We're at $65m in ARR Now, Hoping to Break $80m by EOY" across 3000 paying customers

Portland.

SaaS Interviews with CEOs, Startups, Founders
1401 UserTesting CEO "We're at $65m in ARR Now, Hoping to Break $80m by EOY" across 3000 paying customers

And what I liked about user testing was this feeling I've had for a long time that a lot of the products even I use in my day-to-day life might feel like there's been good data telling them where to position everything, but it doesn't feel like a good product.

SaaS Interviews with CEOs, Startups, Founders
1401 UserTesting CEO "We're at $65m in ARR Now, Hoping to Break $80m by EOY" across 3000 paying customers

It doesn't engage me.

SaaS Interviews with CEOs, Startups, Founders
1401 UserTesting CEO "We're at $65m in ARR Now, Hoping to Break $80m by EOY" across 3000 paying customers

I don't enjoy using it.