Andy McMillian
๐ค SpeakerAppearances Over Time
Podcast Appearances
Yes.
We have a SMB mid-market enterprise and global account teams that support that.
I think we're at 55 right now.
Yeah, we're growing pretty rapidly.
The business, last time we spoke about 18, 19 months ago, was growing about 25% a year.
Very healthy business.
We've really seen it pick up.
I think in many ways, we're riding this wave of people being focused on customer experience and understanding their customers and building customer empathy.
So we're going to cross 100 million in ARR probably mid this year, growing about 40%.
So we're actually speeding up as we get larger.
I think it's a couple of things.
I mean, there is a market dynamic that's supporting us.
I mean, product market fit goes a long way when you're trying to grow.
And we are seeing a dynamic where two things are really happening.
One, our core audience was originally these folks called UX researchers, people that are part of a product team that are kind of understanding the usability of the product, understanding the flows and things like that.
That is growing.
So companies are investing in our core audience of buyers and they're therefore buying more of our product.
We're also seeing this trend where outside of that core buying group that we originally had, other teams are realizing the value of our product.
They're saying, boy, we should watch and see what it's like for people to use our product.
They want to build that empathy and customer intuition.