Andy Purcell

And that's a huge advantage.

And that's a huge advantage.

And that's a huge advantage.

right and everybody like gives it to oh you got to throw it long you gotta throw it far he's like no you gotta be able to read the defense read the defense and know when the blitz is coming i know that's only part of it bro you know what then you know who makes you know what the next best quarterback is the guy who could read the defense yeah that's a good quarterback most people can't right but do you know what the best the next best one is it's the guy that can run three or four plays in a row to run that fifth play

right and everybody like gives it to oh you got to throw it long you gotta throw it far he's like no you gotta be able to read the defense read the defense and know when the blitz is coming i know that's only part of it bro you know what then you know who makes you know what the next best quarterback is the guy who could read the defense yeah that's a good quarterback most people can't right but do you know what the best the next best one is it's the guy that can run three or four plays in a row to run that fifth play

right and everybody like gives it to oh you got to throw it long you gotta throw it far he's like no you gotta be able to read the defense read the defense and know when the blitz is coming i know that's only part of it bro you know what then you know who makes you know what the next best quarterback is the guy who could read the defense yeah that's a good quarterback most people can't right but do you know what the best the next best one is it's the guy that can run three or four plays in a row to run that fifth play

Okay, so he's running this dive, and then they're running this toss, and then they're running this play action, and then they're running this, and then they run the play they're trying to score on. So it's chess, right? And business is no different. You're going to make these little moves that are going to set up the big move that you're trying to make.

Okay, so he's running this dive, and then they're running this toss, and then they're running this play action, and then they're running this, and then they run the play they're trying to score on. So it's chess, right? And business is no different. You're going to make these little moves that are going to set up the big move that you're trying to make.

Okay, so he's running this dive, and then they're running this toss, and then they're running this play action, and then they're running this, and then they run the play they're trying to score on. So it's chess, right? And business is no different. You're going to make these little moves that are going to set up the big move that you're trying to make.

And that's what makes a great fucking visionary operator. I love it, man.

And that's what makes a great fucking visionary operator. I love it, man.

And that's what makes a great fucking visionary operator. I love it, man.

Second of all, when you salvage them, especially when someone is disgruntled with your services and then you exceed what they initially expected from you, they will actually become a massive advocate for your brand. So what I mean by that is this. You pissed them off. Now you've got to make it right. Your first attempt to make it right didn't work, right?

Second of all, when you salvage them, especially when someone is disgruntled with your services and then you exceed what they initially expected from you, they will actually become a massive advocate for your brand. So what I mean by that is this. You pissed them off. Now you've got to make it right. Your first attempt to make it right didn't work, right?

Second of all, when you salvage them, especially when someone is disgruntled with your services and then you exceed what they initially expected from you, they will actually become a massive advocate for your brand. So what I mean by that is this. You pissed them off. Now you've got to make it right. Your first attempt to make it right didn't work, right?

But if you get the opportunity to do it and you do it in an – you exceed their expectations of what they originally had and went so over the top. Now that person becomes an advocate of you. Now they're telling all their other business buddies, dude, listen, work with this guy, work with that guy, work with this guy. And so when you, when you piss someone off,

But if you get the opportunity to do it and you do it in an – you exceed their expectations of what they originally had and went so over the top. Now that person becomes an advocate of you. Now they're telling all their other business buddies, dude, listen, work with this guy, work with that guy, work with this guy. And so when you, when you piss someone off,

But if you get the opportunity to do it and you do it in an – you exceed their expectations of what they originally had and went so over the top. Now that person becomes an advocate of you. Now they're telling all their other business buddies, dude, listen, work with this guy, work with that guy, work with this guy. And so when you, when you piss someone off,

the ability to make it right is almost worth pissing them off because of how good of an advocate they become when you exceed uh the expectations of what the job was in the beginning and take an extra step to make it right so what i would do is i would instead of writing a letter i would show up there and i would figure out who the decision maker is and i would say hey Here's the deal.

the ability to make it right is almost worth pissing them off because of how good of an advocate they become when you exceed uh the expectations of what the job was in the beginning and take an extra step to make it right so what i would do is i would instead of writing a letter i would show up there and i would figure out who the decision maker is and i would say hey Here's the deal.