Arjun Vora

We looked at things in the lens of how do you provide the best product experience to both sides, to managers and workers.

And there are three pillars on a product, right?

Number one is the worker experience.

You got to make sure these folks are not very tech savvy.

The janitors and the plumbers and the nurses oftentimes aren't.

And you want to make sure the technology and the experience you're providing them is very focused and very simple.

Number two, our second pillar was composability.

And the whole concept there was you don't eat canned food anymore.

Why are you still using canned software?

These businesses had a secret sauce with how they manage their workforce.

How you manage your workforce when you have a large hourly workforce oftentimes is a key ingredient for why you're eventually successful.

And you don't want to let that go just because a software doesn't support some of your policies or some of your workflows.

We build the product in a Lego block composable fashion from the ground up.

And number three was automation and AI.

Look, automations and AI oftentimes is when you look at it from a workforce standpoint, in a white collar workforce, you have about eight, nine, 10, at most 15 people reporting into one manager, right?

So I don't need to automate, you know, what I tell people.

our head of marketing.

I know him, I understand him, so I can just go and talk to him.

In a blue collar workforce, the head of guest services at the Florida Panthers manages hundreds of people, right?

So they do need to automate.