Arun Sivasankaran
๐ค SpeakerAppearances Over Time
Podcast Appearances
If you discount the first year or so of goofing off as a side project.
There's seven customers on the SaaS product.
Well, nothing right now.
I mean, it, it,
We feel like, and with some of the new things that we're doing in the product, the pipeline's getting significantly bigger and pilots are there and things like that, but it's still early, right?
So the hope is we build a lot more predictability in the pipeline to be able to do the long-term hiring and longer-term moves that we want to make.
But the nice thing about having the services as well to augment the product is we have a little bit of a hedge there and can play both sides of the equation.
Well, shooting for 100%.
Yeah.
Yeah.
Oh, it was, it was less than five.
So there are some conversions that were happening.
The problem is there's this little bit of a hangover with some of the agent customers thinking of us as a product company now.
There's quite a few now that are just coming into us from the SaaS side.
We're not really approaching the market as an agency anymore.
Uh, none yet actually.
Well, sorry, that's not true.
Uh, a couple of years ago when we were running some pilots and it was just kind of an integration platform, we had some come through and churn like in the pilot phase.
Um, so if you count that as churn, I'm not sure, but we once, I mean, we do annual contracts.
We haven't had a customer churn yet with that.