Audra Wallace

And part of what I love it, I've been a part of, you know, quality improvement committees and efficiency committees at these large organizations and, you know,

If you don't actually try to understand what is our current workflow and what is our ideal workflow and what does it take to bridge that gap, then the piece of technology isn't any good if the workflow underneath it is completely broken.

As long as the, the people are understanding the workflow, how to make it better and can help your team implement it.

I laugh frequently that I work at a technology company because I am the least tech savvy person, but that's possibly the most helpful thing for our clients is if I can do it, anyone can do it.

And so trying to understand, um, how is it going to affect the humans on the other side, um, and actually improve their lives, I think, um,

You test it with them and they say yes, then you're a go.

Because there's also so many technologies that as a clinician, our higher ups bought and spent all this money on.

And then it was either too complicated or didn't do what it was supposed to do.

And so we never used it.

And then it's just a whole bunch of wasted time and energy and effort and meetings after meetings.

So those are kind of the big points for me.

Yeah, I think just simplify.

I think so often we keep adding on these add-ons and then you have all these operational inefficiencies where the patient bounces back and forth between people 18 different times.

Just to get to pre-op.

So if we could pause and map the end-to-end workflow and let's address one piece or let's address one workflow through the whole journey to, to simplify that it keeps the patient on track.

has fewer extra things.

It lets the staff get back to being the clinician in front of the patient and use their brains like they want to operate at the top of their license because you've taken off the burden of some of those

paper processes or repetitive tasks, you know, see what are the manual tasks?

What are the repetitive tasks?

What actually requires clinical brain?