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Basel Fakhoury

๐Ÿ‘ค Speaker
127 total appearances

Appearances Over Time

Podcast Appearances

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Powering smarter research: what the UserTesting acquisition of User Interviews signals for UX research

Really great to be here.

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Powering smarter research: what the UserTesting acquisition of User Interviews signals for UX research

Wonderful.

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Powering smarter research: what the UserTesting acquisition of User Interviews signals for UX research

So let's really start with the big picture because we've seen a lot of chatter, particularly on LinkedIn.

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Powering smarter research: what the UserTesting acquisition of User Interviews signals for UX research

People have been blown away by the merger, a lot of interest in it, but also a lot of emotions around it.

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Powering smarter research: what the UserTesting acquisition of User Interviews signals for UX research

Basil, let's start with you.

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Powering smarter research: what the UserTesting acquisition of User Interviews signals for UX research

Why now?

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Powering smarter research: what the UserTesting acquisition of User Interviews signals for UX research

Why now is now the right time for user testing and news interviews to become one, I guess?

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Powering smarter research: what the UserTesting acquisition of User Interviews signals for UX research

We got way back.

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Powering smarter research: what the UserTesting acquisition of User Interviews signals for UX research

MELANIE WARRICK- Baran, what's the vision for, at least what's the vision behind user testing and use-into-use at this time?

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Powering smarter research: what the UserTesting acquisition of User Interviews signals for UX research

Yeah, I imagine.

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Powering smarter research: what the UserTesting acquisition of User Interviews signals for UX research

AI is such a big theme at the moment, of course.

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Powering smarter research: what the UserTesting acquisition of User Interviews signals for UX research

I've got an add-on question to this.

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Powering smarter research: what the UserTesting acquisition of User Interviews signals for UX research

What does this moment, this moment of an acquisition like this represent for the user research community in your mind?

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Powering smarter research: what the UserTesting acquisition of User Interviews signals for UX research

A lot of people have spoken about this acquisition as like the big whale subsuming the small, amazing company that they've gotten used to and grown to love.

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Powering smarter research: what the UserTesting acquisition of User Interviews signals for UX research

And what I'm hearing and what you're saying is it's much more on partnership than purely a big company acquiring a small company and then it disappearing.

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Powering smarter research: what the UserTesting acquisition of User Interviews signals for UX research

Is that right from your point of view?

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Powering smarter research: what the UserTesting acquisition of User Interviews signals for UX research

Barron, did you want to add something?

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Powering smarter research: what the UserTesting acquisition of User Interviews signals for UX research

I actually think that would be music to many people's ears because that's been a lot of the emotional feedback on LinkedIn has been, oh no, are we losing this amazing, incredible tool that we've had?

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Powering smarter research: what the UserTesting acquisition of User Interviews signals for UX research

And not just a tool, but also all the amazing resources and the investment in the research world at large.

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Powering smarter research: what the UserTesting acquisition of User Interviews signals for UX research

This is actually, I've got my notes here, so I'm going to stick with the question, but this really follows on and kind of builds on that.

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