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Basel Fakhoury

๐Ÿ‘ค Speaker
127 total appearances

Appearances Over Time

Podcast Appearances

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Powering smarter research: what the UserTesting acquisition of User Interviews signals for UX research

A lot of researchers are concerned about losing what made you use interviews so unique, such as its community, its courses and so forth, amazing content.

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Powering smarter research: what the UserTesting acquisition of User Interviews signals for UX research

What can you say to those who fear that loss of openness and that loss of that flexibility and the researcher first values?

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Powering smarter research: what the UserTesting acquisition of User Interviews signals for UX research

Basil, do you want to hop in there first?

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Powering smarter research: what the UserTesting acquisition of User Interviews signals for UX research

SARAH BALDWIN- Varun, did you want to add something?

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Powering smarter research: what the UserTesting acquisition of User Interviews signals for UX research

It's amazing.

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Powering smarter research: what the UserTesting acquisition of User Interviews signals for UX research

I'm excited to see what you do with all the extra firepower.

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Powering smarter research: what the UserTesting acquisition of User Interviews signals for UX research

From the participant side, there's being anxiety about stricter screening and fewer tests and lower pay.

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Powering smarter research: what the UserTesting acquisition of User Interviews signals for UX research

Bron, what do you have to say to that?

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Powering smarter research: what the UserTesting acquisition of User Interviews signals for UX research

Is that something that they should be fearful of?

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Powering smarter research: what the UserTesting acquisition of User Interviews signals for UX research

And there's just so much stimulation or information requests in the world today.

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Powering smarter research: what the UserTesting acquisition of User Interviews signals for UX research

You've got to offer a really great experience to keep drawing them back in to spend that time, I guess.

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Powering smarter research: what the UserTesting acquisition of User Interviews signals for UX research

On the topic of panels, will user interviews and user testing panels be blended?

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Powering smarter research: what the UserTesting acquisition of User Interviews signals for UX research

Who wants to jump in on that?

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Powering smarter research: what the UserTesting acquisition of User Interviews signals for UX research

Basil, do you want to jump in?

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Powering smarter research: what the UserTesting acquisition of User Interviews signals for UX research

Yeah, and use the strengths of each side, which makes a lot of sense.

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Powering smarter research: what the UserTesting acquisition of User Interviews signals for UX research

I'm going to stick with the topic of panels.

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Powering smarter research: what the UserTesting acquisition of User Interviews signals for UX research

This is for you, Basil.

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Powering smarter research: what the UserTesting acquisition of User Interviews signals for UX research

Will user interviews move away from also maintaining and enhancing research hub, the CRM?

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Powering smarter research: what the UserTesting acquisition of User Interviews signals for UX research

This seems to be a move away from that space for many people.

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Powering smarter research: what the UserTesting acquisition of User Interviews signals for UX research

So just summarizing this little bit, the sort of section that we're at is it sounds, you know, from the outside, it sounds if I'm putting my research ops and researcher hat on that I will still be able to access Research Hub.