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Ben Gabler

๐Ÿ‘ค Speaker
263 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
The Simple PR Template We Used to Bootstrap to $1m in ARR

And again, back to leverage friends and family to spread the buzz.

SaaS Interviews with CEOs, Startups, Founders
The Simple PR Template We Used to Bootstrap to $1m in ARR

I probably did ask my friend to write a review on Trustpilot.

SaaS Interviews with CEOs, Startups, Founders
The Simple PR Template We Used to Bootstrap to $1m in ARR

An honest one.

SaaS Interviews with CEOs, Startups, Founders
The Simple PR Template We Used to Bootstrap to $1m in ARR

Never said, hey, copy and paste.

SaaS Interviews with CEOs, Startups, Founders
The Simple PR Template We Used to Bootstrap to $1m in ARR

But building up that reputation is what really helps a business in the beginning because people are just very skeptical of new companies.

SaaS Interviews with CEOs, Startups, Founders
The Simple PR Template We Used to Bootstrap to $1m in ARR

And one of the main things, hosting, you could buy at WP Engine, you could buy at Kinsta, you could buy at GoDaddy.

SaaS Interviews with CEOs, Startups, Founders
The Simple PR Template We Used to Bootstrap to $1m in ARR

But what really makes Rocket different is not just our fancy, unique selling propositions.

SaaS Interviews with CEOs, Startups, Founders
The Simple PR Template We Used to Bootstrap to $1m in ARR

I'd be delusional if I thought my competitors were not going to share and copy what we're doing.

SaaS Interviews with CEOs, Startups, Founders
The Simple PR Template We Used to Bootstrap to $1m in ARR

They're trying every day and they'll get it.

SaaS Interviews with CEOs, Startups, Founders
The Simple PR Template We Used to Bootstrap to $1m in ARR

But what really sets us aside is our customer service.

SaaS Interviews with CEOs, Startups, Founders
The Simple PR Template We Used to Bootstrap to $1m in ARR

And it's because everything we do in this company is focused on customer success, one way or another.

SaaS Interviews with CEOs, Startups, Founders
The Simple PR Template We Used to Bootstrap to $1m in ARR

So our OKR, our objective, is success for the customer.

SaaS Interviews with CEOs, Startups, Founders
The Simple PR Template We Used to Bootstrap to $1m in ARR

Whether it's a support ticket, whether it's a live chat, whether it's optimizing their website, whatever it is, whatever we do at Rocket, it's always for the customer.

SaaS Interviews with CEOs, Startups, Founders
The Simple PR Template We Used to Bootstrap to $1m in ARR

And in the very beginning, one of the things I got a lot was, this is an amazing service.

SaaS Interviews with CEOs, Startups, Founders
The Simple PR Template We Used to Bootstrap to $1m in ARR

How are you going to do it yourself?

SaaS Interviews with CEOs, Startups, Founders
The Simple PR Template We Used to Bootstrap to $1m in ARR

And it's with these amazing people right here all over the world.

SaaS Interviews with CEOs, Startups, Founders
The Simple PR Template We Used to Bootstrap to $1m in ARR

And I'm in the trenches with them every single day.

SaaS Interviews with CEOs, Startups, Founders
The Simple PR Template We Used to Bootstrap to $1m in ARR

You know, we're helping customers and working together, gone such a long way.

SaaS Interviews with CEOs, Startups, Founders
The Simple PR Template We Used to Bootstrap to $1m in ARR

And, you know, for me as a founder, we all get hung up on ARR and raising rounds and this, that, and the other.

SaaS Interviews with CEOs, Startups, Founders
The Simple PR Template We Used to Bootstrap to $1m in ARR

But for me is creating jobs was incredible, like, and happiness.