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Ben Jabowi

๐Ÿ‘ค Speaker
146 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

We have these little phone booths in our office, and they have little curtains on them.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

So we actually don't do any paid marketing.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

Okay.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

So, you know, based on the channel, it kind of depends.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

Obviously, if it's an inside sales person here reaching out to one of our users, there's cost there.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

Cost to acquire?

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

Um, I, we actually don't even look at it.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

Yes.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

In terms of, of CAC.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

Now that we're growing an inside sales team, we look at that a little bit differently in terms of how long to pay back.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

Um, and we're seeing, you know, between two and three months basically.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

Yeah.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

I mean, our our sales cycles are short because these are product qualified users.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

They already trust the brand and we're kind of educating and expanding.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

So it's a it's a highly transactional process.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

We're all here in Boston.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

Yeah, we're right around the corner pretty much.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

Toby Lukey, Shopify.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

I swear, he doesn't even know who we are.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

Oh, good question.