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Ben Jabowi

๐Ÿ‘ค Speaker
146 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

But the reality is there's already a lot of players in the Shopify ecosystem, right?

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

And even in examples where... They don't own any though, right?

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

Not any of our competitors or potential competitors.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

But we have seen that in the past, Shopify has made some acquisitions around other categories.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

And certainly, you know, they put some more emphasis behind marketing that versus some of the others.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

But they're not like ripping out...

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

in the same way that we've seen that happen inside other kind of platform plays.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

But look, I mean, Shopify is one of our best channels.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

It's not the only channel.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

And so part of it for this year is going deeper within that ecosystem, but also expanding into other ecosystems where we're adding a lot of value that are also growing quickly.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

Yeah, so obviously within the long tail of SMB, we've got challenges around sites going out of business.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

Today, at a gross level, we're kind of around between three and four.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

That's a little bit of churn of revenue.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

Revenue, MRR.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

Got it, gross revenue.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

On a net basis, it's actually trending close to negative, zero negative with some of the upsell stuff we have going on and expansion through the platform expansion.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

Yeah, so for one, at kind of the mid-market level, site traffic is a big lever for us.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

Our self-serve plan caps out at 250,000 visits per month.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

So if you're kind of approaching that or above, then you'll hear from a member of our team.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

Certainly, as we roll up more on the email side and the automation side, a contact-based lever as well is being introduced.