Ben Jabowi
๐ค SpeakerAppearances Over Time
Podcast Appearances
So we I think a lot of like other vendors in the ecosystem kind of try to see what we're doing there.
That's special.
But there's no there's no silver bullet.
I mean, the reality is we have a team of live chat support reps that support even our free users.
Just purely in some of the onboarding emails based on success metrics, but we've never like AB tested it.
We've put way less of a focus on that than making sure that merchants are successful.
I mean, we're super stoked, honestly.
We see a very clear path from 4 to 8 to 10 next year.
We're doing a lot around platform expansion on our end.
Because of our position in that app stores and others, there's a ton of sites that are actually adopting Privy even before they have anything like MailChimp in place.
So we're rolling out some additional use cases and automation there, like
We're really not thinking about selling the business at this point.
Obviously, we dream of that someday.
But when you have your eyes set on kind of the next big milestone and you know exactly how to get there, you have the money to do it and the team, you know, why would you kind of get distracted with anything else?
That's not our, our roots are really just sitting on top of your site and helping you convert people through like exit intent offers.
Okay.
But we have found that because of our position and the brand and the support, a lot of these sites are adopting Privy before they have something like that in place.
So we are rolling out some of those simple use cases that you would need around e-commerce automation, like
abandoned cart emails, post purchase emails, win back, stuff like that, that is just kind of what a small e-commerce merchant needs, all in one friendly, greatly supported interface.
Yeah, I mean, look, we're always open to the conversation.