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Ben Jabowi

๐Ÿ‘ค Speaker
146 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

So we I think a lot of like other vendors in the ecosystem kind of try to see what we're doing there.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

That's special.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

But there's no there's no silver bullet.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

I mean, the reality is we have a team of live chat support reps that support even our free users.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

Just purely in some of the onboarding emails based on success metrics, but we've never like AB tested it.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

We've put way less of a focus on that than making sure that merchants are successful.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

I mean, we're super stoked, honestly.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

We see a very clear path from 4 to 8 to 10 next year.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

We're doing a lot around platform expansion on our end.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

Because of our position in that app stores and others, there's a ton of sites that are actually adopting Privy even before they have anything like MailChimp in place.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

So we're rolling out some additional use cases and automation there, like

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

We're really not thinking about selling the business at this point.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

Obviously, we dream of that someday.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

But when you have your eyes set on kind of the next big milestone and you know exactly how to get there, you have the money to do it and the team, you know, why would you kind of get distracted with anything else?

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

That's not our, our roots are really just sitting on top of your site and helping you convert people through like exit intent offers.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

Okay.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

But we have found that because of our position and the brand and the support, a lot of these sites are adopting Privy before they have something like that in place.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

So we are rolling out some of those simple use cases that you would need around e-commerce automation, like

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

abandoned cart emails, post purchase emails, win back, stuff like that, that is just kind of what a small e-commerce merchant needs, all in one friendly, greatly supported interface.

SaaS Interviews with CEOs, Startups, Founders
1277 Mailchimp for Shopify Customers Passes 5,000 Paid, $3m in ARR, 15k Shopify Reviews

Yeah, I mean, look, we're always open to the conversation.