Bernard Hampton

where literally 1.3 million times last year, employees across our company engaged in immersive learning where they can use tools that would provide them feedback on either areas they were struggling with and they decide to self-driven go in, or one, a leader encourage them to be able to go in and get feedback and practice whatever the scenarios are that they're struggling with.

where literally 1.3 million times last year, employees across our company engaged in immersive learning where they can use tools that would provide them feedback on either areas they were struggling with and they decide to self-driven go in, or one, a leader encourage them to be able to go in and get feedback and practice whatever the scenarios are that they're struggling with.

And they may get feedback from, in this case, a computer. but it allows them to feel enabled, empowered, and now my leader is not catching me in the act of doing something poorly. Now I'm showing off a little bit because they see me being successful with it. These tools and resources allow them to do that. The other opportunity, my colleagues in our global talent organization,

And they may get feedback from, in this case, a computer. but it allows them to feel enabled, empowered, and now my leader is not catching me in the act of doing something poorly. Now I'm showing off a little bit because they see me being successful with it. These tools and resources allow them to do that. The other opportunity, my colleagues in our global talent organization,

went through a process and identified the 200 skills around the company that are significantly important because they're either functional skills or they're managerial skills applied to all roles across the company. My organization built and launched last year, the Bank of America Skills Library, which gives them access to those skills.

went through a process and identified the 200 skills around the company that are significantly important because they're either functional skills or they're managerial skills applied to all roles across the company. My organization built and launched last year, the Bank of America Skills Library, which gives them access to those skills.

And importantly, they're connected to something that we call the career path tool, where someone can go in and say, hey, you know what, I'm in this role today. I would like to do this as an individual producer, or I'd like to pursue a leadership track.

And importantly, they're connected to something that we call the career path tool, where someone can go in and say, hey, you know what, I'm in this role today. I would like to do this as an individual producer, or I'd like to pursue a leadership track.

They can see the skills required in those roles, and they can see all of the tools and resources available to give them access to not wait, but begin to develop those skills today. And so that ability to say we're one company that has many careers and I have control as an individual employee, regardless of my level, regardless of what I do today, I have access to that.

They can see the skills required in those roles, and they can see all of the tools and resources available to give them access to not wait, but begin to develop those skills today. And so that ability to say we're one company that has many careers and I have control as an individual employee, regardless of my level, regardless of what I do today, I have access to that.

So, yes, I've got great leaders I can work with, but I can also demonstrate some personal ownership by being able to engage in these tools and continue to learn today.

So, yes, I've got great leaders I can work with, but I can also demonstrate some personal ownership by being able to engage in these tools and continue to learn today.

Yeah, and if they don't exist in your company today, I think we're fortunate at Bank of America, but if they didn't exist in your company today, there's resources like your academy, the LEAP Academy online. There's so many, there's books that you can read. There's just lots of sources of information. There's people that you can observe.

Yeah, and if they don't exist in your company today, I think we're fortunate at Bank of America, but if they didn't exist in your company today, there's resources like your academy, the LEAP Academy online. There's so many, there's books that you can read. There's just lots of sources of information. There's people that you can observe.

Sometimes that's about what to do as much as what not to do in key situations. But the bottom line is, what are you doing to learn something new? And then how are you, not just learning, because you can get in a continual vacuum of learning, but if you never, apply it, then what happens at the end of the day?

Sometimes that's about what to do as much as what not to do in key situations. But the bottom line is, what are you doing to learn something new? And then how are you, not just learning, because you can get in a continual vacuum of learning, but if you never, apply it, then what happens at the end of the day?

That's part of balance for me in my life. And I'm so pleased that it's reflected in my children and the way that they volunteer today as a priority. In fact, they go to food distributions and all sorts of activities with me as well, but they also do them on their own. That's part of personal fulfillment.

That's part of balance for me in my life. And I'm so pleased that it's reflected in my children and the way that they volunteer today as a priority. In fact, they go to food distributions and all sorts of activities with me as well, but they also do them on their own. That's part of personal fulfillment.

Like I said, I grew up with modest beginnings and the Urban Leader I've been attracted to as an organization because it focuses on helping people from all walks of life be able to achieve economic empowerment. And the power to get great advice, to have tools and resources, receive coaching, can literally change somebody's life and their families for generations.

Like I said, I grew up with modest beginnings and the Urban Leader I've been attracted to as an organization because it focuses on helping people from all walks of life be able to achieve economic empowerment. And the power to get great advice, to have tools and resources, receive coaching, can literally change somebody's life and their families for generations.