Bank of America's Bernard Hampton: The Leadership Secrets to Building High-Performing Teams | E104
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What early experiences shaped Bernard Hampton's leadership style?
Bernard Hampton, Managing Director, Bank of America, heading the Academy, a team of over a thousand professionals supporting over 200,000 employees globally.
Leadership is not a trait for managers or leaders only. I work with a lot of individual producers over the course of a career that have been amazing leaders in their own right. And it's that leadership quality or qualities that they demonstrate that have made them exceedingly valuable to the organization. Nobody wants to follow the leader that says, oh boy, are we in trouble and I don't know what to do. What are you doing to learn something new? There's resources like the LEAP Academy online. There's people that you can observe. Sometimes that's about what to do as much as what not to do.
If somebody's listening, but maybe they didn't get a chance of leadership yet, what are some of the tips that you would give them?
I would tell you four things. Number one. Number two.
Bernard Hampton, Managing Director, Bank of America, heading the Academy, a team of over a thousand professionals supporting over 200,000 employees globally. His journey up the career ladder is fascinating. So buckle up, jam-packed episode. Bernard, thank you for being with me today.
That's a pleasure. Thanks for the invite.
I want to take you back in time. When you grew up, tell us a little bit of what that looked like. And did you already have that vision that you're going to be this big boss when you grow up? How did you grow up, Bernard?
I don't know that it was about the what necessarily. So I grew up with modest business. beginnings, middle class family, one that also farmed, by the way. So we grew a lot of our own vegetables. So hard work was a big part of what we did. I had a father who was in the military reserve duty by the time all of us came along, me and my older sister, younger brother. and then a mom who worked two jobs as well. The family worked really hard, which meant, by the way, that they didn't have an opportunity to attend some of our events or sporting activities always, but it was all in the neighborhood or advancing the family. As I grew up, my parents had enough to send my older sister to college, my younger brother, My hiatus gave him a chance to recover.
So I had to work through that myself, which was fine. We all work through school, by the way, like most people do. And as I was working at a retail company, I started as a part-time sales associate and worked my way through.
Before that, were you like a really great student as a kid? Were you really driven? How was it like, Bernard? And where did you grow up?
Yeah. So I grew up in a small town in South Carolina. I was a good student. I consider myself an AB. I was driven, but it was I had a lot of interest. So I was a Boy Scout, actually became an Eagle Scout. I was really active in my church, did a lot of youth leadership functions in church was a big part of my childhood, as well as a lot of external activities. And so my parents would always say I stayed pretty busy. So I drove a school bus. I ran track. I played basketball. I was the state vice president of the Future Farmers of America. So there was always something going on.
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Chapters
6 chapters
1
What early experiences shaped Bernard Hampton's leadership style?
0:49–4:23
2
How did Bernard Hampton transition to Bank of America?
4:23–6:32
3
What are the keys to leading through crisis?
6:32–9:26
4
How can one build stronger team dynamics?
9:26–13:57
5
Why are origin stories important in leadership?
13:57–22:00
6
How does Bernard Hampton empower his community?
22:00–53:37
Speakers
2 identifiedMore from Leap Academy with Ilana Golan
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