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Bernard Hampton

👤 Person
258 total appearances

Appearances Over Time

Podcast Appearances

Leap Academy with Ilana Golan
Bank of America's Bernard Hampton: The Leadership Secrets to Building High-Performing Teams | E104

It was a lot of the way my parents talked about experiences and the ability to learn anything if you were willing to listen. study enough, replicate what you learned and took away. So it was events like being involved in the Boy Scouts, quite honestly, that was unexpected leadership opportunities along the way.

Leap Academy with Ilana Golan
Bank of America's Bernard Hampton: The Leadership Secrets to Building High-Performing Teams | E104

It was a lot of the way my parents talked about experiences and the ability to learn anything if you were willing to listen. study enough, replicate what you learned and took away. So it was events like being involved in the Boy Scouts, quite honestly, that was unexpected leadership opportunities along the way.

Leap Academy with Ilana Golan
Bank of America's Bernard Hampton: The Leadership Secrets to Building High-Performing Teams | E104

It was experiences outside the norm that weren't necessarily something that was going on in the neighborhood, but whether it was a 50 mile canoe trip and it was spending time relying on other people and engaging with other people that may bring different experiences or different things that you could teach one another.

Leap Academy with Ilana Golan
Bank of America's Bernard Hampton: The Leadership Secrets to Building High-Performing Teams | E104

It was experiences outside the norm that weren't necessarily something that was going on in the neighborhood, but whether it was a 50 mile canoe trip and it was spending time relying on other people and engaging with other people that may bring different experiences or different things that you could teach one another.

Leap Academy with Ilana Golan
Bank of America's Bernard Hampton: The Leadership Secrets to Building High-Performing Teams | E104

No, not at all. I did not have an example in corporate America to follow in my family. And it was a lot about charting your own path to decide what did success look like for you? And ultimately, what did the opportunity to chart your own path in society mean?

Leap Academy with Ilana Golan
Bank of America's Bernard Hampton: The Leadership Secrets to Building High-Performing Teams | E104

No, not at all. I did not have an example in corporate America to follow in my family. And it was a lot about charting your own path to decide what did success look like for you? And ultimately, what did the opportunity to chart your own path in society mean?

Leap Academy with Ilana Golan
Bank of America's Bernard Hampton: The Leadership Secrets to Building High-Performing Teams | E104

I did a part-time job and began to advance from that point. And as I would share with people, you know, that was a commission job, but I've made a career ultimately out of helping other people get what they want. And so I even thought about that as a part-time sales associate, that if

Leap Academy with Ilana Golan
Bank of America's Bernard Hampton: The Leadership Secrets to Building High-Performing Teams | E104

I did a part-time job and began to advance from that point. And as I would share with people, you know, that was a commission job, but I've made a career ultimately out of helping other people get what they want. And so I even thought about that as a part-time sales associate, that if

Leap Academy with Ilana Golan
Bank of America's Bernard Hampton: The Leadership Secrets to Building High-Performing Teams | E104

My check would ultimately be a reflection of how many of my clients I was able to help meet whatever need, whatever goal or objective they had along the way. And that translated into ultimately leading people. And so the success of companies, of businesses, of teams ultimately come down to the engagement from the employees. Are they feeling like they're getting their needs met?

Leap Academy with Ilana Golan
Bank of America's Bernard Hampton: The Leadership Secrets to Building High-Performing Teams | E104

My check would ultimately be a reflection of how many of my clients I was able to help meet whatever need, whatever goal or objective they had along the way. And that translated into ultimately leading people. And so the success of companies, of businesses, of teams ultimately come down to the engagement from the employees. Are they feeling like they're getting their needs met?

Leap Academy with Ilana Golan
Bank of America's Bernard Hampton: The Leadership Secrets to Building High-Performing Teams | E104

If they are, they tend to take better care of clients and ultimately you deliver for clients and whether it's sales results, profits, it's a function of the people you're serving having their needs met or getting their goals and objectives achieved.

Leap Academy with Ilana Golan
Bank of America's Bernard Hampton: The Leadership Secrets to Building High-Performing Teams | E104

If they are, they tend to take better care of clients and ultimately you deliver for clients and whether it's sales results, profits, it's a function of the people you're serving having their needs met or getting their goals and objectives achieved.

Leap Academy with Ilana Golan
Bank of America's Bernard Hampton: The Leadership Secrets to Building High-Performing Teams | E104

Yeah, I think initially for most people at that stage in life, you're following a manual of some sort, some standard operating principles and practice, but they're not necessarily always developing EQ or emotional intelligence along the way. But I think if you're feeding off of other people, you very quickly learn to

Leap Academy with Ilana Golan
Bank of America's Bernard Hampton: The Leadership Secrets to Building High-Performing Teams | E104

Yeah, I think initially for most people at that stage in life, you're following a manual of some sort, some standard operating principles and practice, but they're not necessarily always developing EQ or emotional intelligence along the way. But I think if you're feeding off of other people, you very quickly learn to

Leap Academy with Ilana Golan
Bank of America's Bernard Hampton: The Leadership Secrets to Building High-Performing Teams | E104

well, I can tell by a person's face or their body language became closed off that that didn't resonate. It wasn't the way that I said it. It was I'm not communicating well with them. And so the tenets of communication, emotional intelligence, engagement, responsiveness, the opportunity to begin to take ownership for things that don't go well.

Leap Academy with Ilana Golan
Bank of America's Bernard Hampton: The Leadership Secrets to Building High-Performing Teams | E104

well, I can tell by a person's face or their body language became closed off that that didn't resonate. It wasn't the way that I said it. It was I'm not communicating well with them. And so the tenets of communication, emotional intelligence, engagement, responsiveness, the opportunity to begin to take ownership for things that don't go well.

Leap Academy with Ilana Golan
Bank of America's Bernard Hampton: The Leadership Secrets to Building High-Performing Teams | E104

I certainly wouldn't have referred to it back then as psychological safety, but ultimately it's where you begin to practice the tenets of how do you create an environment where everybody is contributing to the solution ultimately.

Leap Academy with Ilana Golan
Bank of America's Bernard Hampton: The Leadership Secrets to Building High-Performing Teams | E104

I certainly wouldn't have referred to it back then as psychological safety, but ultimately it's where you begin to practice the tenets of how do you create an environment where everybody is contributing to the solution ultimately.

Leap Academy with Ilana Golan
Bank of America's Bernard Hampton: The Leadership Secrets to Building High-Performing Teams | E104

Honestly, the first one was whether to come to Bank of America or not. I initially decided turn down the opportunity and try to pass the recruiter on to somebody else.

Leap Academy with Ilana Golan
Bank of America's Bernard Hampton: The Leadership Secrets to Building High-Performing Teams | E104

Honestly, the first one was whether to come to Bank of America or not. I initially decided turn down the opportunity and try to pass the recruiter on to somebody else.