Bernard Slowey

It's this transformational moment that I think every company is like, wow, how do I enable this and how can I use this for my customers?

It's this transformational moment that I think every company is like, wow, how do I enable this and how can I use this for my customers?

It's this transformational moment that I think every company is like, wow, how do I enable this and how can I use this for my customers?

Just months after announcing AgentForce, Salesforce is unveiling its next generation AI platform called AgentForce 2.0.

Just months after announcing AgentForce, Salesforce is unveiling its next generation AI platform called AgentForce 2.0.

Just months after announcing AgentForce, Salesforce is unveiling its next generation AI platform called AgentForce 2.0.

Tell us how big companies are using AgentForce. I know already it's being employed.

Tell us how big companies are using AgentForce. I know already it's being employed.

Tell us how big companies are using AgentForce. I know already it's being employed.

We were treating it like an old school chatbot. Don't do this. If that do this right. Instead, it was like, no, no, you're smart. We went back into AgentForce and we coached it just like you would coach a human employee. And that solved that problem. What we forgot to do with agent force is we trained it on the hard skills, but we didn't focus on the soft skills.

We were treating it like an old school chatbot. Don't do this. If that do this right. Instead, it was like, no, no, you're smart. We went back into AgentForce and we coached it just like you would coach a human employee. And that solved that problem. What we forgot to do with agent force is we trained it on the hard skills, but we didn't focus on the soft skills.

We were treating it like an old school chatbot. Don't do this. If that do this right. Instead, it was like, no, no, you're smart. We went back into AgentForce and we coached it just like you would coach a human employee. And that solved that problem. What we forgot to do with agent force is we trained it on the hard skills, but we didn't focus on the soft skills.

And we talk about this as the head and the heart. We now have a digital workforce that will augment our human workforce.

And we talk about this as the head and the heart. We now have a digital workforce that will augment our human workforce.

And we talk about this as the head and the heart. We now have a digital workforce that will augment our human workforce.

Every company in the world has this problem of they show their silos to their customers. Suddenly you now have this agentic layer that goes across all of them.

Every company in the world has this problem of they show their silos to their customers. Suddenly you now have this agentic layer that goes across all of them.

Every company in the world has this problem of they show their silos to their customers. Suddenly you now have this agentic layer that goes across all of them.

You're going to see a lot of companies going live with agent force over the next couple of months. A lot.

You're going to see a lot of companies going live with agent force over the next couple of months. A lot.