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Bernard Slowey

๐Ÿ‘ค Speaker
585 total appearances

Appearances Over Time

Podcast Appearances

Experts of Experience
AI Agents Explained: Build a Digital Workforce That Works 24/7

Yeah, it's actually interesting. That site I showed you, if you scroll down to the bottom of that site, you'll also see other customers that are using it as well. So I feel like a majority of my job now is going to talk to the customers about what we do. So that wasn't my job a couple of years ago. But we have some great examples like OpenTable is a big company that's using AI agents now.

Experts of Experience
AI Agents Explained: Build a Digital Workforce That Works 24/7

Yeah, it's actually interesting. That site I showed you, if you scroll down to the bottom of that site, you'll also see other customers that are using it as well. So I feel like a majority of my job now is going to talk to the customers about what we do. So that wasn't my job a couple of years ago. But we have some great examples like OpenTable is a big company that's using AI agents now.

Experts of Experience
AI Agents Explained: Build a Digital Workforce That Works 24/7

Yeah, it's actually interesting. That site I showed you, if you scroll down to the bottom of that site, you'll also see other customers that are using it as well. So I feel like a majority of my job now is going to talk to the customers about what we do. So that wasn't my job a couple of years ago. But we have some great examples like OpenTable is a big company that's using AI agents now.

Experts of Experience
AI Agents Explained: Build a Digital Workforce That Works 24/7

And so we share with them what they're doing and they kind of share. I also want to learn from these other companies, by the way. And like, how are you implementing and what are you doing? What learnings can I take from you? So OpenTable is a huge one. Vivid, I actually have them in my house, their security alarm system, camera system.

Experts of Experience
AI Agents Explained: Build a Digital Workforce That Works 24/7

And so we share with them what they're doing and they kind of share. I also want to learn from these other companies, by the way. And like, how are you implementing and what are you doing? What learnings can I take from you? So OpenTable is a huge one. Vivid, I actually have them in my house, their security alarm system, camera system.

Experts of Experience
AI Agents Explained: Build a Digital Workforce That Works 24/7

And so we share with them what they're doing and they kind of share. I also want to learn from these other companies, by the way. And like, how are you implementing and what are you doing? What learnings can I take from you? So OpenTable is a huge one. Vivid, I actually have them in my house, their security alarm system, camera system.

Experts of Experience
AI Agents Explained: Build a Digital Workforce That Works 24/7

If you go to their website, you're going to engage with an agent. Remarkable, which probably behind me somewhere.

Experts of Experience
AI Agents Explained: Build a Digital Workforce That Works 24/7

If you go to their website, you're going to engage with an agent. Remarkable, which probably behind me somewhere.

Experts of Experience
AI Agents Explained: Build a Digital Workforce That Works 24/7

If you go to their website, you're going to engage with an agent. Remarkable, which probably behind me somewhere.

Experts of Experience
AI Agents Explained: Build a Digital Workforce That Works 24/7

Yeah, yeah, incredible. And the best, amazing. You go to their website to engage with support and you'll engage with agent force. And so they're just kind of three top of mind examples. Like there's huge companies that we're working with right now. I can't kind of get into the names of some of them that are getting ready to do implementations.

Experts of Experience
AI Agents Explained: Build a Digital Workforce That Works 24/7

Yeah, yeah, incredible. And the best, amazing. You go to their website to engage with support and you'll engage with agent force. And so they're just kind of three top of mind examples. Like there's huge companies that we're working with right now. I can't kind of get into the names of some of them that are getting ready to do implementations.

Experts of Experience
AI Agents Explained: Build a Digital Workforce That Works 24/7

Yeah, yeah, incredible. And the best, amazing. You go to their website to engage with support and you'll engage with agent force. And so they're just kind of three top of mind examples. Like there's huge companies that we're working with right now. I can't kind of get into the names of some of them that are getting ready to do implementations.

Experts of Experience
AI Agents Explained: Build a Digital Workforce That Works 24/7

And so that's where me and my team come in a lot because we share what we did, our lessons learned and our mistakes so that they can get ready to go live. So you're going to see a lot of companies going live with AgentForce over the next couple of months. A lot.

Experts of Experience
AI Agents Explained: Build a Digital Workforce That Works 24/7

And so that's where me and my team come in a lot because we share what we did, our lessons learned and our mistakes so that they can get ready to go live. So you're going to see a lot of companies going live with AgentForce over the next couple of months. A lot.

Experts of Experience
AI Agents Explained: Build a Digital Workforce That Works 24/7

And so that's where me and my team come in a lot because we share what we did, our lessons learned and our mistakes so that they can get ready to go live. So you're going to see a lot of companies going live with AgentForce over the next couple of months. A lot.

Experts of Experience
AI Agents Explained: Build a Digital Workforce That Works 24/7

Yeah, well, one of them you all touched on earlier, which is a kind of around the data hygiene, right? Like we actually, there's this new terminology my team are talking about recently, which was a new one for me called data collisions.

Experts of Experience
AI Agents Explained: Build a Digital Workforce That Works 24/7

Yeah, well, one of them you all touched on earlier, which is a kind of around the data hygiene, right? Like we actually, there's this new terminology my team are talking about recently, which was a new one for me called data collisions.

Experts of Experience
AI Agents Explained: Build a Digital Workforce That Works 24/7

Yeah, well, one of them you all touched on earlier, which is a kind of around the data hygiene, right? Like we actually, there's this new terminology my team are talking about recently, which was a new one for me called data collisions.

Experts of Experience
AI Agents Explained: Build a Digital Workforce That Works 24/7

And which is like you have data that, you know, content is a good example where maybe you have a couple of articles on something that's similar and maybe you're using like an acronym name or something. And the agent can pick the right piece of content. It's a collision of that content. And so so that comes back to this kind of data hygiene piece that you asked about earlier.

Experts of Experience
AI Agents Explained: Build a Digital Workforce That Works 24/7

And which is like you have data that, you know, content is a good example where maybe you have a couple of articles on something that's similar and maybe you're using like an acronym name or something. And the agent can pick the right piece of content. It's a collision of that content. And so so that comes back to this kind of data hygiene piece that you asked about earlier.