Bernard Slowey

One of the things we've been really trying to do is like with our support engineers is making sure they're part of our agent force launch. So we use our support engineers to look at the performance of agent force to help go, actually, what would you have done that in that scenario? Because they have more expertise in our products than anyone else in the company, maybe outside our engineering team.

One of the things we've been really trying to do is like with our support engineers is making sure they're part of our agent force launch. So we use our support engineers to look at the performance of agent force to help go, actually, what would you have done that in that scenario? Because they have more expertise in our products than anyone else in the company, maybe outside our engineering team.

One of the things we've been really trying to do is like with our support engineers is making sure they're part of our agent force launch. So we use our support engineers to look at the performance of agent force to help go, actually, what would you have done that in that scenario? Because they have more expertise in our products than anyone else in the company, maybe outside our engineering team.

So since day one, we've included our support engineers so that they feel really part of it. And, you know, hopefully it takes away some of the volume that's probably easier for them. And they're left with the more complex scenarios where We're always going to need like incredible support engineers. So that's the first thing I'd say. On your question, it's been interesting.

So since day one, we've included our support engineers so that they feel really part of it. And, you know, hopefully it takes away some of the volume that's probably easier for them. And they're left with the more complex scenarios where We're always going to need like incredible support engineers. So that's the first thing I'd say. On your question, it's been interesting.

So since day one, we've included our support engineers so that they feel really part of it. And, you know, hopefully it takes away some of the volume that's probably easier for them. And they're left with the more complex scenarios where We're always going to need like incredible support engineers. So that's the first thing I'd say. On your question, it's been interesting.

I was having this conversation with my team the other day. We just hired a prompt designer slash engineer. And, you know, that role, I don't know how far back you go, but it didn't exist. There was no such thing, right? Like, you know, and so, and I was even laughing because I was super curious on what type of applicants we will get.

I was having this conversation with my team the other day. We just hired a prompt designer slash engineer. And, you know, that role, I don't know how far back you go, but it didn't exist. There was no such thing, right? Like, you know, and so, and I was even laughing because I was super curious on what type of applicants we will get.

I was having this conversation with my team the other day. We just hired a prompt designer slash engineer. And, you know, that role, I don't know how far back you go, but it didn't exist. There was no such thing, right? Like, you know, and so, and I was even laughing because I was super curious on what type of applicants we will get.

I was like, God, does really have a, you know when people put like 20 years experience or something and there's no possibility of 20 years experience. So I was like, I wonder like who's going to apply for this. We actually got a rock star. I can't wait for her to start. But like to your point, there's these new roles starting now. We have a director of our LLM operations.

I was like, God, does really have a, you know when people put like 20 years experience or something and there's no possibility of 20 years experience. So I was like, I wonder like who's going to apply for this. We actually got a rock star. I can't wait for her to start. But like to your point, there's these new roles starting now. We have a director of our LLM operations.

I was like, God, does really have a, you know when people put like 20 years experience or something and there's no possibility of 20 years experience. So I was like, I wonder like who's going to apply for this. We actually got a rock star. I can't wait for her to start. But like to your point, there's these new roles starting now. We have a director of our LLM operations.

You'd have told me two years ago, I'd have a director of LLM operations. I'd be like, what are you talking about? Is this English you're speaking?

You'd have told me two years ago, I'd have a director of LLM operations. I'd be like, what are you talking about? Is this English you're speaking?

You'd have told me two years ago, I'd have a director of LLM operations. I'd be like, what are you talking about? Is this English you're speaking?

And so I do think it's up to people to be start training on some of these, like, depending on what your interest is, like, you know, UX designers, there's now this prompt design, which is a new flavor of UX design, you know, and then there's understanding these models and more about them. So I think it's, it's really exciting. And I said it to my team. It's like, wow, look at us.

And so I do think it's up to people to be start training on some of these, like, depending on what your interest is, like, you know, UX designers, there's now this prompt design, which is a new flavor of UX design, you know, and then there's understanding these models and more about them. So I think it's, it's really exciting. And I said it to my team. It's like, wow, look at us.

And so I do think it's up to people to be start training on some of these, like, depending on what your interest is, like, you know, UX designers, there's now this prompt design, which is a new flavor of UX design, you know, and then there's understanding these models and more about them. So I think it's, it's really exciting. And I said it to my team. It's like, wow, look at us.

We're blazing a trail. We're creating these new opportunities. There's opportunities for existing people on my team are getting more deeper into it. It might create new roles for them. So it's kind of cool to be honest with you on some of these roles that are opening up.

We're blazing a trail. We're creating these new opportunities. There's opportunities for existing people on my team are getting more deeper into it. It might create new roles for them. So it's kind of cool to be honest with you on some of these roles that are opening up.