Bill from Otis Technologies

It's been in every theater for the last 30 years.

And the same thing that we do for our veterans and our active duty soldiers is the same product that goes into our commercial products as well.

So yeah.

It's the same reputation, same product, same people, same processes, same materials, which is why we have a strong piece of the market.

Maybe it costs a little bit more, but as far as value, you can't beat it because all the other options are really coming from Asia.

So you get what you pay for.

How about that?

Sure, sure, sure.

You can flip it back and forth and you have this three slots on it.

You know, we do have on our website, you know, the technique that's used.

What I really like about the patch, if folded properly, is it's almost think of it as an inverted umbrella.

that's able to swab the complete 360 degree circumference of the inside of a barrel.

So it was a clever approach that we had patented and it's been proven over the years to be extremely reliable from a cleaning or lubricating standpoint.

Well, you know, back when, you know, I think our greatest success, if I could just, you know, kind of take a high-level approach, I think our success, not just with our CLP, but with all our products, is we listen to our customers, right?

voice of the customer.

And, you know, whether we're talking to commercial customers or, you know, we work with Picatinny, we work with the different labs, Army out of Whalen or, you know, different bases that our guys go to and so forth.

You know, we listen to the customer.

And that's really the key.

If one wants to be successful in any business,

is really listening to your customers.