Bill McKeon
speaker
224 appearances
1 recordings
1 series
first heard Jun 2021
last heard Jun 2021
Bill McKeon’s voice in public audio — every appearance, attributed to the second.
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Appearances
80% of the leaders on my team are women.
Ages are much younger.
And it wasn't designed that way.
But what I find is I try to hire people that actually like agility.
We don't use the word department in this company.
It's really functions.
And that slight change is
moving people out of this kind of, I own this part, or I do this thing to be much more agile in their thinking of the roles they have.
So you'll see most people in our organization cross over onto many projects so they don't get stuck in something.
The dust factor, as I refer to it, doesn't build.
So that's what I think I'm most proud of is hiring a real great group of people that are leaders in themselves.
and they're growing and many times don't know even how smart and creative they are.
And that's kind of one of the, I think the greatest pleasures of leading is really hiring people and curating our future leaders here at the Medical Center.
It probably is,
Not what you'd expect in my answer, because what I've learned is leaders get caught up with the fact of thinking about themselves as executives.
And the more that you can take yourself down into the bowels of each organization and really walk it and see it, to see how people deliver a service, to see how they answer phones.
The most important people in the organization are the ones that have the most touch points with customers.
And you've probably heard this
many times before, but if those people aren't extremely valued as they should be in an organization and the culture doesn't reinforce that, then you're missing the very greatest opportunity in a company.
Setting a culture really starts at the top and the way in which you treat people, the way in which you're curious and talk to them about their jobs, you can't do that from an executive office.
Showing 81–100 of 224 · page 5 of 12
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