Blake Hall

On top of that, maybe your Netflix subscription. And think about setting up an Apple TV or a Roku box, how long that takes you to authenticate to every single streaming subscriber. We could just turn that into API calls. So once we know that you're you, you could just tell us your subscriptions.

On top of that, maybe your Netflix subscription. And think about setting up an Apple TV or a Roku box, how long that takes you to authenticate to every single streaming subscriber. We could just turn that into API calls. So once we know that you're you, you could just tell us your subscriptions.

If we could just fire off and say, hey, Netflix, Hulu, ABC, NBC, Paramount, whatever, is this person a subscriber? Yep, cool. Bound, authorize, out, done. Checking in at Vegas, just as a tactical example to close this out, was always like a happy hour. It'd be like an hour-long wait. And all your friends are there waiting for you. And it's just so demoralizing when you're behind this long line.

If we could just fire off and say, hey, Netflix, Hulu, ABC, NBC, Paramount, whatever, is this person a subscriber? Yep, cool. Bound, authorize, out, done. Checking in at Vegas, just as a tactical example to close this out, was always like a happy hour. It'd be like an hour-long wait. And all your friends are there waiting for you. And it's just so demoralizing when you're behind this long line.

And we went to them several years ago and we said, hey, why don't we make this work more like airline boarding passes where you can just do it on your phone? The human agent's the bottleneck. Clearly, it doesn't scale as you're turning over these huge hotels at five o'clock every day. And today, millions of guests use ID.me to check into MGM and to win properties.

And we went to them several years ago and we said, hey, why don't we make this work more like airline boarding passes where you can just do it on your phone? The human agent's the bottleneck. Clearly, it doesn't scale as you're turning over these huge hotels at five o'clock every day. And today, millions of guests use ID.me to check into MGM and to win properties.

And we save them an average of 15 minutes of their life, which is incredible. Sometimes when you look at the time savings of the access gains we drive for federal agencies or like what it means to do authentication before somebody might interact with a different system, we're saving on an annual basis hundreds of years of life that people spend waiting.

And we save them an average of 15 minutes of their life, which is incredible. Sometimes when you look at the time savings of the access gains we drive for federal agencies or like what it means to do authentication before somebody might interact with a different system, we're saving on an annual basis hundreds of years of life that people spend waiting.

And I think with my single life, that's really motivating in terms of giving people time back to spend it in a way that is much higher quality than standing in line at a DMV or at a hotel. And instead, they could be with their family and friends.

And I think with my single life, that's really motivating in terms of giving people time back to spend it in a way that is much higher quality than standing in line at a DMV or at a hotel. And instead, they could be with their family and friends.

So usually, if you're just curious about the world, you can go find examples of folks who've already solved the problem that you're working on, but maybe in a more local way. So what Disney did is really ahead of their time, if you're going into the park, you would authenticate with a biometric with your fingerprint in the magic band.

So usually, if you're just curious about the world, you can go find examples of folks who've already solved the problem that you're working on, but maybe in a more local way. So what Disney did is really ahead of their time, if you're going into the park, you would authenticate with a biometric with your fingerprint in the magic band.

If you're authenticating to the web app, you'd start with the password, because that's what most people are familiar with. And then If you were on a mobile device and using their native mobile app, you would use whatever is on your phone with like Touch ID or Face ID.

If you're authenticating to the web app, you'd start with the password, because that's what most people are familiar with. And then If you were on a mobile device and using their native mobile app, you would use whatever is on your phone with like Touch ID or Face ID.

And so I think in many ways, Disney already figured out what's the most convenient way for you to open up your digital wallet based on channel. If you extend that to the call center, you'd be like, what would be the most convenient way, the safest and easiest way for you to authenticate? And so the natural things you use when you're calling someone is your voice and a device and a phone number.

And so I think in many ways, Disney already figured out what's the most convenient way for you to open up your digital wallet based on channel. If you extend that to the call center, you'd be like, what would be the most convenient way, the safest and easiest way for you to authenticate? And so the natural things you use when you're calling someone is your voice and a device and a phone number.

So the more that you can make that be the way that we recognize Patrick. Now, once that's done securely, then there's a host of other things related to it. It could be you've got tickets to the park. You might have a fast lane pass. You might have all these other things. And so...

So the more that you can make that be the way that we recognize Patrick. Now, once that's done securely, then there's a host of other things related to it. It could be you've got tickets to the park. You might have a fast lane pass. You might have all these other things. And so...

When I saw what Disney had done, I said, all you really have to do is just make this accessible to everyone, democratize it through a network. And if we can build the same capabilities to allow for these really fluid in-person and online and call center experiences, then everyone will benefit.

When I saw what Disney had done, I said, all you really have to do is just make this accessible to everyone, democratize it through a network. And if we can build the same capabilities to allow for these really fluid in-person and online and call center experiences, then everyone will benefit.