Brian Chesky

Our app is beautiful, it's really nice, but we got to be in a world of AI native.

And here's a key point I would make.

I do not think a chatbot is the right interface for travel or e-commerce.

That might be a radical statement.

ChatGPT launched third party apps last year.

In March, they shut them down.

I don't think a chatbot's the right interface.

It's got four or five problems.

The first problem is it's text-based.

Photos are an afterthought.

The second is there's no direct manipulation.

You have to type every single prompt, which is fine for a conversation, but you can't add filters, you can't cook around.

The third problem is it's hard to compare.

A lot of e-commerce and travel is comparison shopping.

If you have thousands of options, the AI has to know exactly what you want to be able to show you one or two things, but you usually want to see more choices and you get lost.

Most AI is single player.

It's not collaborative, let alone the fact that Airbnb requires people to have an account, that 85% of people send a message.

So what I'm trying to do is imagine.

Yes, I agree.

That's the future.